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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5326 Views
  • 2 replies
  • 2 Helpful

Re: Signal getting worse everyday

It’s the same for me, used to have good signal but now only 2bars and 4g which hardly connects or is slow.this is not just at home but all over where I travel, even around London poor.my home 5g modem also only ever shows 2 bars also 

No Service in Salford M6 area

My account is with 1P Mobile who use the EE network. My phone stopped recognising my sim on Saturday and now I find out EE is down has been all weekend but didn’t let any of their partner users know so 1P mobile were not aware. Also EE don’t know whe...

No Service

Still No Service in PH7 4EF area, yet  EE says the area has good coverage, if still a problem EE helpfully suggests calling 150, how I do this with no service EE is less helpful. What a shambolic company.

sim 2 not allowed samsung galaxy 8

I have a Samsung Galaxy 8. Sim 1 is EE and another country sim is in slot 2. EE is set as default for calls, texts and data. Both sims were working fine for 5 years. Several days ago sim2 stopped working. And it isn't recognised anymore.   What do yo...

elenatoo by Investigator
  • 347 Views
  • 14 replies
  • 0 Helpful

Resolved! Poor service

Struggling, been using the EE location checker, according to EE I have 4G and 4 bars of signal, I have zero!  it’s been like this for weeks at home, raised calls but no change. Next steps? 

MikeK4 by Explorer
  • 237 Views
  • 1 replies
  • 0 Helpful

Re: Atrocious Call Quality

Hi, I switched from Vodafone to EE around 3 years ago as i knew it was and I must stress was the best Network and like you in the last 6 months the service for voice calls has deteriorated to the point that I will be leaving EE to.I'm not sure what's...