Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
I have been with you for about 2 an hath weeks I can't get any network outside or in doors I am about 1 mile nr phone mast when I speak to anyone they say I broke up If I want talk to someone I have go out of my area I got samsung galaxy a21s I have...
Hi thereCan private individuals purchase and deploy small cells in their own house? I've seen some small cells uses the LAN port of the network switch or LAN port of router to access the internet.
Good afternoon,I'm looking for some help please, every single call I make or receive the other person gets frustrated saying they cant hear me and I sound like a robot / dalek.The call usually starts ok for the first minute or so then it happens. We ...
I’ve been receiving no 5G service in the WS15 2JL area, only 4G. This problem has only come to light over the last few days. I’ve checked the coverage online tool twice, and reported the issue twice, only to be told there is no problem in my immediat...
Is there any way of contacting a human rather than the terrible Bert system? We have for months had issues with very poor 4g service we need for work purposes and the EE website no longer allows for network checks. It just says ‘this service isn’t wo...
Update: 04 August 2025 Over the past week, the fibre provider has completed all work needed and the replacement mast has been integrated onto the network. The mast is now on-air and full service has been restored to the Neasden, London Borough o...
Can’t use my phone in certain areas at all. Very dissatisfied. Called for help 6 times. Nothing worked. asked for discount they said No! greedy !! Can’t wait to leave
I've just had the worst encounter with representatives of EE ever. I suffer from mental health problems. I was trying to get a issue looked at. I've eneded up in tears and theve made me feel useless. Don't come to EE
We have experienced network issues in Pinner, Harrow (postcode HA5 3**) for nearly a week. This is causing issues as we rely on this network as our main source for internet connectivity. Usually similar issues have been resolved within a day or two a...
