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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by • Former EE Community Manager
  • 5317 Views
  • 2 replies
  • 2 Helpful

Poor Signal Strength NG22

I was recently recommended to move to EE by my long standing supplier Plusnet who are leaving the mobile business.  Following many recent dropped calls caused by poor signal from my home I have measured signal strength in my area. Outdoors up to a co...

SIM only signal issues

Since switching from an EE phone contract to a SIM only contract I am struggling to get signal to use internet when not connected to WiFi. My daughter's SIM only contract has the same issues but my husband's phone contract doesn't. We can be stood ne...

Re: why is EE now rubbish?

My signal is completely rubbish now at home also. My daughter gets no signal either. This has happened in  the last month. I can hear the caller but they cannot hear me. It is not my phone. It works fine when I head on up into town. EE say there is n...

Mobile Coverage

I live in Bury, one mile from the centre, so not a rural location. If I walk 20-30 metres in either direction on my road I can get a 5G signal. Where I live, there is no 5G signal. 4G only upstairs and very poor voice reception. If it rains heavily w...

Problem with calls Network

Interrupts calls. I can't communicate with the person I calling, and I can hear crackling noises or crackling noises when calling someone. This happens on every phone of 4 people who live with us, regardless of whether we are at home or in the city. ...

Ozga85 by • Valued Contributor
  • 332 Views
  • 11 replies
  • 0 Helpful

Humanity!!!!!!

Why can't I get to speak to a human.  I just go round in circles interrupted by various utterly useless texts.  My phone signal is so bad I keep getting from people they can't hear me get cut off etc etc etc.  Fed up with it!

Call internet issuss

Really frustrated cant make calls and send messages when out and about and can only send messages when connected to wifi was on chat to ee then got cut of nearly 2 hours still not resolved!

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