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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 6838 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 9726 Views
  • 0 replies
  • 6 Helpful

Calls keep dropping

Hi All.I bought into EE services back in February 25 after around 10 years away and being with VF.  Unfortunately, i also bought a new Samsung S25 Ultra shortly after.   (Makes it difficult to tell if its the device or the network).It does feel like ...

CrazeUK by Explorer
  • 589 Views
  • 4 replies
  • 8 Helpful

Incredibly poor service - Whitchurch on Thames

Service is generally poor and calls tend to drop in and out. Over the last couple of weeks it’s got worse and service this evening has been non existent. Coverage checker says no issues but I disagree. You don’t even get 5G here so this is 4G only an...

SlimJim82 by Investigator
  • 447 Views
  • 3 replies
  • 0 Helpful

Zero signal MK17 Milton Keynes

First time poster here Has anyone see a drastic signal reduction over the last 3 days in the Woburn Sands Milton Keynes area. At a push 1 bar yesterday and now zero.Does anyone know what we are supposed to do in these situations?Thanks

Resolved! Mobile Network upgraded

will EE come with new thing for the Mobile Network to use Satellite up in space for Broadband those who live in Ruel areas because of the speeds test that they get so I was wondering if an EE Staff member could reply back to me on this topic to. 

Coverage in South Norwood

Update: 6 March 2025 Over the past few days, our engineers have installed the transmission and integrated the mast onto the network. The mast is now on-air, restoring full service to the South Norwood area. We will continue to monitor performance in ...

Leanne_T by EE Community Support Team
  • 4417 Views
  • 29 replies
  • 9 Helpful