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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4307 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3695 Views
  • 0 replies
  • 5 Helpful

No signal in my area, southport marshside

For the last 4 days when I get home from work I have no signal whatsoever and due to not having full fibre Internet i have been relying on the £82 contract I pay to hot-spot most things in my house, without being able to use my phone it's become pret...

Vuezeon by Visitor
  • 2578 Views
  • 22 replies
  • 3 Helpful

Horrendeous service

Yeah, same here from like yesterday 1pm.....got a text at 5 that theyll resolve it in 12 hours but nothing so far, horrendeous service so far tbh, i've just came from lebara and they never ever had stuff like this happen

iblr2 by Visitor
  • 303 Views
  • 2 replies
  • 0 Helpful

GOODBYE EE LIES LIES LIES

Today I’ve paid off my contract early because in may 2023 in the bexleyheath store I was told I get an excellent signal so I took out a 24 month credit contract which should’ve ended this may ! Even the EE website at the time said good reception… & t...

Bionic69 by Established Contributor
  • 1327 Views
  • 22 replies
  • 4 Helpful

EE mobile Signal gone worse in 2024

I am based on Scotland. And compared to past EE mobile network has changed from good to worse. All after 3G switching off. I have a Samsung S22 ultra. The EE issues experienced and this is nothing to do with phone or sim. Ad they have been changed an...

s0787671 by Contributor
  • 4447 Views
  • 8 replies
  • 6 Helpful

Mobile internet dropping out

I think there's something wrong with the closest tower to Yelverton Road, Coventry.I usually have no issues but starting Tuesday, the Internet keeps dropping out at random.Has anyone had these issues recently?

Alex1409 by Contributor
  • 1228 Views
  • 26 replies
  • 0 Helpful

Resolved! Network connection on my phone not working :(!

Is anyone else having problems with the network connection on their phone? Mine’s not been working for the last few hours and I’m really stressed - the live chat doesn’t work either (or was it removed altogether?) so I can’t call customer service 

Ma177 by Investigator
  • 741 Views
  • 10 replies
  • 5 Helpful

Coverage in Stanley

Update: 23 June 2025  Over the past few months, our engineers have had planning approved and the equipment build has started for the new mast. Once the build is complete, we can start integrating the mast onto the network and confirm an approximate o...

Leanne_T by EE Community Support Team
  • 4997 Views
  • 25 replies
  • 23 Helpful

Re: Is it just me or is ee phone signal poor

I’ve had the same problem in my flat - 2 bars and 5G but internet doesn’t work and my call quality is terrible. The excuse about being indoors doesn’t really work when I have been in the same flat for 2 years and the signal quality has only been abys...

Cezzla by Visitor
  • 553 Views
  • 2 replies
  • 2 Helpful