11-01-2026
09:37 AM
- last edited on
11-01-2026
10:18 PM
by
kh-christelle
I’m also having exactly the same issue with EE on an iphone 15. I think it’s happening moving between cell towers and the only way to get data back is to turn airplane mode on and off. It never shows a loss of signal.
11-01-2026 03:10 PM
Hi @Sgla,
Welcome to the Community!
I'm sorry to hear about the trouble you've been having. I would recommend reaching out to our team, and they will be happy to take a look into this for you.
Rach
11-01-2026 07:46 PM
I've moved your post to a new dedicated thread, to ask...
Do you have any issues with voice calls when you move between serving sites/sectors?