Mobile Network discussions

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA. To hel...

Hopeless connection to 5g with both eSIMS

Where I live I have hopeless connection to the EE network 5g. The coverage checker is completely inaccurate. Even with WiFi calling enabled I have 1 bar of 5 and sometimes no connection at all. i am considering switching to a different service provid...

Re: How to access live chat?

Hi my phone is saying I have no network connection. Can you help please

Mobile data and messaging not working

Hi. My mobile data isn't working, hasn't for days. Same as messaging. Any ideas why? Seen multiple posts with similar issues. Currently got an S23FE, didn't ever have any issues like this with my S21. The SMSC is set correctly to [edited] though ...

Tarskavaig Mast needs APN Reset

Since the beginning of November 2023 the Tarskavaig mast on the Isle of Skye has been misconfigured. IPv4 is no longer working. This means that my 4G Router cannot connect using the default EE APN. I have tried calling EE customer support to no avail...

WiFi calling

WiFi calling is available on my Moto g8 Plus, but not on my wife's Moto g9 Plus. We're both on PAYG, but I have a Subscription Pack. Is that why, or is it to do with phone models?Thanks and Happy New Year

Not registered on network since new year’s day

I’ve had problems with my phone since New Year’s Day. I’m regularly getting a ‘not registered on network’ message when I try to make calls, send texts, or pick up voicemails. I can’t ring support at the moment because I’m getting this message.I’ve tr...

Peacehaven, East Sussex total network failure

Peacehaven has been without mobile data since Christmas. Most can't even get a call to work making it impossible to report. Since this would have normally been the busiest days of the year, are EE going toA: fix the issue ASAPB: credit every user wi...

Really Poor Signal and Failed calls

Ive been with EE for as long as I can remember, and generally speaking I’ve always been very happy. However over the last 12 to 18 Months, the signal in the SN11 area has been really bad, sometimes taking a dozen attempts to make a call. The signal j...

Range warnings

Whenever my phone goes out of range or comes bank in I get a pestilentail warning beep!! This can happen 10 times in a 4mile drive!! How do I turn this off?

Wifi Calling - home 'cell'

Hi AllBack in the day you used to be able to get a signal booster/transmitter that plugged into your router and your phone would connect to it as an extension of the mobile signal (if you have poor/zero reception in your house). Now it appears as tho...