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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3569 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2847 Views
  • 0 replies
  • 5 Helpful

Pixel phones - 5G SA yes or no?

Hello. Posted something similar yesterday on here and noticed there's a lot of people like me in the same situation. There is zero information on 5G SA on the EE website and neither tech or customer support have been sufficiently informed about, you ...

keke74 by Established Contributor
  • 1075 Views
  • 8 replies
  • 1 Helpful

Sim not registered on network

Hi, I've been having issues today. Calls are being dropped and sometimes a msg pops up on phone saying sim not registered on network.I've checked the coverage in the area and it is excellent. I've restarted phone and it seemed to work at first, but t...

Sting7 by Explorer
  • 562 Views
  • 4 replies
  • 2 Helpful

I noticed EE 4G is getting worse

I noticed EE 4G is getting worse as well. I transferred from Vodafone to EE two years ago and have been very happy with EE. Things changed around the 3G switching off. If you Take the trains between Basingstoke to London Waterloo, it used to be good ...

Mast Fix Rural Scotland

Our village is in a very rural area. We all have antennas to receive an EE signal from 14 miles away over the sea. It’s always been not too bad at 20 plus mb download (some got 80 occasionally). For at least 2 months the signal is now more or less un...

Jas771 by Contributor
  • 1685 Views
  • 21 replies
  • 3 Helpful