Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Hi, We have a very bad signal in the Area DA16 1NW. One of our mobiles, we have had to move from BT to EE, and now the signal is very poor(used to be pretty good when on BT). We have also got a BT Hybrid box, for the backup for the Internet, which I ...
Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...
I have noticed that my Huawei router B535-235 keeps changing bands from 3 to 20 and back again. On band 3, the DL speeds are about 40mb and UL under 1mb. On band 20, the DL decreases to about 15mb and UL increases to about 7mb. Any reason why it sho...
Where I live the signal is non existent and when we are trying to run a farm it’s not easy with no reception we’ve got the ideal spot for a mast but we don’t know how to go about inquiring
Hi I have just bought a property near Skenfrith and the signal is very poor - i would happily provide land for a mast - at the top of Coed Angred Hill so with longviews in all directions
Since around 1pm on Tuesday 29th July, I haven’t been able to get any mobile service whatsoever. Is anyone one else having the same issue or is it my phone that is playing up? Many thanks.
I can’t call out to get help, waiting for an upgrade but delivery company can’t contact me to give me security code to deliver. Can someone contact me. Post code is Eh164uz
[Omer][East London]Subject: Complaint regarding eSIM issue (No data and no calling)Dear Sir/Madam,I am writing to bring to your attention an issue with my eSIM, which is not functioning properly. Despite having a valid plan and sufficient balance, I...
Do EE try and provide additional network capacity for large scale events they know about? Just wondering as every year in Rye, East Sussex we have a bonfire event and thousands turn up and the ee network slows to a crawl or simply stops working. Next...
Hi I am EE current customer and unfortunately after I was left without home broadband realized that in my house there is no EE mobile signal and also a mobile data so slow. I would like ask an advice on how to improve and sort it issues. I t...
