Mobile internet dropping out

[Alex1409]

I think there's something wrong with the closest tower to Yelverton Road, Coventry.

I usually have no issues but starting Tuesday, the Internet keeps dropping out at random.

Has anyone had these issues recently?

[bristolian]

Are you losing coverage completely, or just getting poor data speeds?

Local coverage issues can be checked on https://ee.co.uk/help/mobile-coverage-checker and choosing "check service status"

[Alex1409]

Seems to be data only.

For the speeds, they've always been poor but now things just become non-responsive.

[Alex1409]

Can't edit the previous post.

21:40 internet dropped out completely, I still received a text so that works...

[Michael_D]

Hi @Alex1409 

Was there anything showing on the network checker that @bristolian mentioned above? 

If you enter your post code it will show if there are any current works taking place in the area, and there is an option to report a problem if nothing comes up.

Does your data work better outside the area?

Michael

[Alex1409]

The network checked doesn't show up because of the lack of internet connection...

Works without a problem outside the area, so far...

[Rach_H]

Are you able to check the Service Status using the working connection @Alex1409?

Rach

[Alex1409]

No. I get an error...

[Katie_B]

Hi @Alex1409. 

I'm sorry to hear this. 

What error are you getting?

Katie

[Alex1409]