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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3612 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2887 Views
  • 0 replies
  • 5 Helpful

No service at home

For well over a month now despite the EE Service Status Checker saying there are no known network problems in this area this is a blatant lie as I only have one & VERY occasionally 2 bars & cannot make or receive calls or pick up voicemail messages a...

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greTal by Explorer
  • 569 Views
  • 4 replies
  • 0 Helpful

Re: phone signal

I’m also experiencing complete loss of signal in WV14 post code. iPhone 14 Pro Max is on Monthly Payments provided from EE. I have turned on Airplane Mode multiple times with no change. I have also restarted the phone, also with no change 

JayJay94 by Visitor
  • 356 Views
  • 1 replies
  • 0 Helpful