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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5188 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 5218 Views
  • 0 replies
  • 5 Helpful

EE SIGNAL IN SO 40 AREA.???

I am on Day 5 of not being able to receive or make calls on my Cell No.Only Whatsapp is workingEE Help tells me they have checked the Signal and all their Equipment to this PC is working.I went to a Phone Shop in Totton Precinct and phone worked perf...

No Signal

I Have no signal currently in Luton, it was like this all day yesterday. Can somebody please advise as I use this phone for work

No connection

Recently I am constantly getting No Connection error messages, either something on the network has been changed or something on my Google Pixel 6 has changed.  Any ideas please before I change service provider.

RMB-1 by Explorer
  • 370 Views
  • 3 replies
  • 0 Helpful

Strange roaming text

I received the following message today:Hi from EE, Welcome to Jersey, you'll pay £2.29 per day to use your minutes, texts and data allowance.Calls to countries outside the EU (not including the UK) are £1.86 per min and texts 76p each. Other charges ...

AdrianL13 by Investigator
  • 4203 Views
  • 22 replies
  • 4 Helpful

Re: Bad signal

Better than that I have been upgraded to a 15 pro and I have never had any where near 5g on a good day lucky for 3 bars 4g and I am paying 80 pounds for it with no data enough for a decent amount of time to make a journey to a destination! 

Sparky01 by Investigator
  • 301 Views
  • 2 replies
  • 0 Helpful

3G Switch Off Question

As the 3G network is now switched off, does this mean that areas that previously had 3G signal have now been transitioned to 4G or is this not the case?

lejwals by Explorer
  • 328 Views
  • 1 replies
  • 0 Helpful

4G

When I try and go online away from home my 4G won’t work. I have an iPhone 11. Can anyone help please?

mandy137 by Investigator
  • 344 Views
  • 5 replies
  • 0 Helpful