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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1984 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1022 Views
  • 0 replies
  • 5 Helpful

Re: Is it just me or is ee phone signal poor

I have also found the EE signal weaker around the Country.  I have both a phone and a mobile WiFi/Myfi contract.   The phone signal often loses  connection in area where the signal was always good.  The bigger problem is the WiFi/Myfi.   I use this i...

3G shutdown

I did not get any notification about 3G shutting down. I have been happily sending texts but today discovered I can no longer call out or receive calls. I texted "handset" to 150 and was told that my handset does support 4G - but it's been working on...

Cymraeg24 by Investigator
  • 1300 Views
  • 19 replies
  • 1 Helpful

network coverage

Hi, I have 5g and a full signal but my I phone 14 will not allow me to load any apps that require signal. I have tried turning it on and off multiple time and checked to see if there is coverage in my area. There is coverage and turning it off and on...

Network issue NN3

I have had a network issue since around midday in Northampton NN3 area. This is the same for my husbands phone, so it not down to my mobile. Trying to get a status report on the website is impossible... it just keeps going round in circles with no an...

Bev_P by Visitor
  • 345 Views
  • 2 replies
  • 1 Helpful

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hi everyone i want to ask can i use the ee public wifi i have ee sim contact becuse when i try to sign in and when i complete it it kicks me to first page to buy it or login 

sankoo by Visitor
  • 313 Views
  • 1 replies
  • 0 Helpful

Indoor mobile coverage in GU23 area

Hi, I used to get good network coverage but nowadays I can barely get any signal at home, sometimes no bars, mostly 1 bar, why has the EE network degraded in our area, is there a good reason? I think I will need to switch provider if this isn’t resol...

JonJ63 by Explorer
  • 317 Views
  • 3 replies
  • 1 Helpful