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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2676 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1890 Views
  • 0 replies
  • 5 Helpful

mobile data not working

since yesterday i havent been able to use my mobile data, i tend to have full bars or 3 bars of signal. sometimes it cuts out completely.my data is switched on and i have more than enough to use for this monthi am still able to text through normal me...

Why doe EE lie about mobile coverage?

Why does EE feel the need to lie about their network coverage? I have lived at the same address for 30+ years and have never got a signal. Use to use the EE 'booster' box which was brilliant until 3G was abandoned last year. I was forced to upgrade p...

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stephen5000 by Skilled Contributor
  • 649 Views
  • 4 replies
  • 2 Helpful

Unable to register go network

HiHelp please, I am unable go register my phone to the network.Did say they where updating the network in my area, this has since come back on and am unable to register to the network.I am unable go recieve/make calls or texts, unable to get wifi cal...

Em181 by Investigator
  • 565 Views
  • 6 replies
  • 0 Helpful

service

my phone has had no service since yesterday meaning my data isn’t working and i cannot make any phone calls. i have removed my sim card multiple times and restarted my phone multiple times too. 

No network

I'm awaiting a new SIM via post but recently I've lost network services. Is this because the new SIM (which will have the new number) deactivates the old, or is it coincidence? I'm in the highlands in Scotland.TIA

MickyP1 by Investigator
  • 448 Views
  • 7 replies
  • 2 Helpful

Nokia 105 not making or receiving calls

I use an old 2G Nokia 105 (dumb) phone. Discovered this week that when making a call it just cuts out. Last time I can remember making a call was mid to late April. Still able to send and receive texts. Network seems to be fine, getting four bars on ...

Kim_J by Investigator
  • 7869 Views
  • 6 replies
  • 0 Helpful

Terrible signal

Over the last couple of weeks my signal is shocking 1 bar at most I get cut off most conversations after about 20/30,seconds and when I am connected the quality is poor people say they can’t hear me or I’m breaking up if this continues I’ll be leavin...

Hugh2101 by Visitor
  • 313 Views
  • 2 replies
  • 0 Helpful