Forced to move from BT

[MyOwn]

Forced to move to EE from BT and now left with  virtually useless mobile signal connection. How do I resolve this????

[Leanne_T]

Hi @MyOwn 

Thanks for coming here. 

Does this happen in more than one area? 

How often does this happen?

Leanne 🙂

[MyOwn]

Anywhere in my house the signal strength is now poor

[James_B]

Hi @MyOwn,

Is WiFi Calling activated on your phone?

Does the Network Status Checker report any problems in your area?

James

[MyOwn]

this has no relationship to my issue - not given a choice but only allowed to move to EE unless change provider!