Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1395 Views
  • 1 replies
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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West Coast Mainline connectivity

Hello,What measures are being made to upgrade the signal and connectivity on the west coast mainline, including the speed of data services?Currently the network is patchy and speeds can be slow. I know there is a particular issue with Ava to trains, ...

Re: WIFI calling not working

I operate in various rural areas and use EE mobile to run my businessand to contact customers in other rural areas of the UK. I have beenwith EE/Orange fro 29 years. I have seen little improvement in networkcoverage for voice calls over the past 25 y...

Resolved! EE Closure of 3G Network : 10/April/2024

Hi there.I got a text from EE regarding the closure of the 3G network on 10/April/2024.I visited my local EE Shop to query exactly what was being closed out. I have a 20yo 2G only cellphone (GSM/GPRS : Talk & Text). It ain't broke, don't fix it. Comp...

2G-UK by Investigator
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  • 8 replies
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HELP! eSim

Hi, I was dealing with Apple support today regarding an issue I was having with my iTunes purchases not downloading. I won’t bore you with the details but the bottom line is I was recommended to delete my eSim profile from my phone. While this fixed ...

JasonW12 by Visitor
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  • 1 replies
  • 2 Helpful

Phone not ringing with eSim

My Google Pixel 8 Pro with an ee eSIM (personal) and a Vodafone physical SIM (business) frequently fails to ring when receiving an ee call.*this doesn't appear to be affecting my Vodafone physical SIM which is functioning correctly.I get an SMS to sa...

Re: EE Mast Lease

Hi there. Could you possibly help me with this number also, I have recently bought a property which has a rooftop mast which I would like to discuss with someone. Many thanks 

JBerry09 by Investigator
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  • 4 replies
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Resolved! 3g

3g shutdown I have an issue with the 3g shutdown by EE. My wife has had her mobile number for a long time perhaps 30 years. When she acquired a modern smartphone a couple of years ago ie one capable of 4g the phone would only receive data at the 3g r...

Imsol by Investigator
  • 545 Views
  • 6 replies
  • 1 Helpful