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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5369 Views
  • 2 replies
  • 2 Helpful

No signal - need second phone for hotspot

At 10am yesterday I agreed an upgrade contract with a new phone arriving next week and a new sun with the same number coming tooi was assure my current phone would work until thengot to 11pm roughly last night and it has no coverage at all. I have to...

P_a_B by Visitor
  • 309 Views
  • 2 replies
  • 2 Helpful

Zero signal on EE

xxx xxx Zero signal for all EE phones - EE mast checker says we have brilliant signal - we don't. Tried restyarts and allsorts but getting nothing at all. [Mod edit: Please do not post personal information on the public board. Thanks!]

cant make any calls inside the house

All this week i cannot make any calls from inside the house and EE is less than helpful. I am not set for wifi calling, i have restarted my device etc, etc.I flagged it to EE on the online form , they said they could not find any  issues with their n...

Kasia84 by Investigator
  • 304 Views
  • 2 replies
  • 0 Helpful

Resolved! Network not available

I have an iPhone 12. No problems at all until about 4-6 weeks ago. A few weeks ago it started occasionally saying “No SIM”, then turning airplane mode on and off would fix it. The problem happened more and more frequently, and eventually I had no net...

Mast Locations (within the coverage map)

Something I've found quite useful whilst checking for a recent issue with service for my Father In Law with O2 is that within their coverage map you have the option of having the location of their masts appear as an overlay when searching. It doesn't...

ginge8368 by Investigator
  • 14309 Views
  • 11 replies
  • 7 Helpful