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Where do i complain about the connection signal in a ceryain area

Logansmith0502
Explorer
 
3 REPLIES 3
Logansmith0502
Explorer

Sorry that should have said in a certain area. 

@Logansmith0502  You can use THIS and click the  check service status tab.  On there you can report any issues.      But is this issue indoors or outside?   Because no network will guarantee a connection indoors because building can block signals.  Hence WiFi calling. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

Is this a complaint about problems with using your phone when good coverage is shown?

Or a problem of poor indicated coverage in a particular location? If so, does the coverage prediction on the webtool broadly match your experiences?

All networks have good & bad areas, but there's a facility within the myEE app to log poor coverage and assist with network planning data.