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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4125 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3470 Views
  • 0 replies
  • 5 Helpful

Area Black spots

I work in the outdoor leisure industry and network coverage is essential for our first responders. We operate on a large mountain covering a couple of thousand acres, and the summit being around 500 meters from our main center. The signal for most of...

Gavlar11 by Explorer
  • 462 Views
  • 2 replies
  • 1 Helpful

Telephone mast

HelloI own some land in the ll36 area and I’m wondering if you would install a mast on it . I’m not  sure if there is a mast anywhere in the area as signal is not the greatest .if you could let me know with some more information that would be great t...

Poor service

I have really poor service to a point at times I cannot make/receive calls!  This problem has only occurred over last couple weeks! any suggestions!  I should be on 5G but this changes! 

Network upgrade to take 5 days in Skelmersdale?

I was using my phone today away from home and my stream stopped and wouldn't recover. I got home and received a text advising the network is being upgraded and it's going to take 5 days. I can see the base station from a field next to my house and th...

carguy143 by Established Contributor
  • 525 Views
  • 5 replies
  • 0 Helpful

No service at home

For well over a month now despite the EE Service Status Checker saying there are no known network problems in this area this is a blatant lie as I only have one & VERY occasionally 2 bars & cannot make or receive calls or pick up voicemail messages a...

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greTal by Explorer
  • 576 Views
  • 4 replies
  • 0 Helpful