I’m new to EE. Only started this account maybe 6 weeks ago… What can I do? I can’t call EE as my phone doesn’t work. My account id direct debit so should be up to date. Can anyone advise?
My sim has completely stopped working, I can’t call anyone, no one can call me, your chat isn’t working on the app and from what I’ve read, the only way to actually get some help on this is to call someone. But I don’t have another phone. Surely ther...
Last year I enquired about the EE 5GEE offering. The service and speed that getting from BT Broadband (FTC) was awful.So have spoken to their Technical Team I was told (and shown on their coverage map) that 5G was available in my area outside but ind...
Just wanted to share a very impressive result I achieved at Meadowhall on 5G today - think I was in quite close proximity to the mast but it's the best speed I've had to date on EE.
I’m trying to work out if I have a problem or if my iPhone 12 is doing what it should. I was under the impression that when I am in a 5G area and a call comes in then my phone should drop down to 4G and use VoLTE for the call. (EE doesn’t have 5G S...
Anyone else's signal down on their phones? I can't make calls or receive them.
I reported faults with 2 masts in the HS65DF area last Dec......still waiting for repair as at 20/3/24......Disgraceful
I'm having the same problem since Monday 18th March 2024.My phone data used to work perfectly in my flat and outside. Now it only works properly outside.Nothing has changed in my flat or surrounding the building.The connection inside is terrible. I s...
Over the last 2 or 3 weeks I have lost serviceFor example I had good service last night indoors but none at all since early morning.Sometimes service returns after switching the phone off and on. The coverage tool reports excellent 4G and 5G service....
New to this forum.My 5G service from EE cell tower 22795 (4G ID in cellmapper) has stopped working today. Is there equipment failure or is it down for maintenance? Is there any way to find out?BTW, cellmapper only shows LTE band 3 but assume that c...
