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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 8149 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 12678 Views
  • 0 replies
  • 6 Helpful

Signal Checker

Hi Everyone, I've been with EE since January this year, I live in Clapham Junction Area London, I have never been able to use the signal checker in the Help section of the App, All permissions are granted, I spoke to an EE customer service agent who ...

Pete2609 by Contributor
  • 692 Views
  • 5 replies
  • 0 Helpful

Re: terrible signal in Mayfair London

I and some of my colleagues (some also on EE and others with different providers (ie, Vodafone) are also having the same issue in our office in Mayfair.  It has been going on, as others below have mentioned, for at least the last 2 weeks.  Generally ...

KW59 by Explorer
  • 477 Views
  • 3 replies
  • 0 Helpful

Making and Receiving Calls

Hi members I am having problems making or receiving calls on my phone. I have tried on my daughter's and she too cannot make or receive calls. We are both on the EE network. I can't  call EE on their number 150 or the mobile number. Anyone having sam...

Wissie by Investigator
  • 1733 Views
  • 11 replies
  • 5 Helpful

Resolved! Poor Quality Audio Calling Over WiFi

We have a problem calling over wifi; we can hear the other caller clearly but they can't hear us well, saying we're breaking up. This is very frustrating as we use our mobiles for work and have no 4G or 5G coverage where we are.EE say on their site t...

RaynerAP by Explorer
  • 781 Views
  • 3 replies
  • 1 Helpful

Outdoor Network Coverage

Hi Leanne I work with a collection of businesses, land owners, and remote communities in the outskirts of Bridgend, where network reception is poor, both indoors and outdoors. I'd be happy to engage with you on how outdoor network coverage may be imp...

ayazaali by Visitor
  • 410 Views
  • 1 replies
  • 1 Helpful

Unusable connection

Hello, I've recently paid for a week of access to EE wifi as the home I'm staying at has poor connection. I am not in a rural area I am in the middle of a city, The connection I've paid for constantly drops or doesn't let me connect, when it does all...

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spring88 by Visitor
  • 477 Views
  • 2 replies
  • 2 Helpful

Re: Temporary Mobile Network Boosters

Hi, can you help please. I am part of an event team preparing for a green field event next May 18th on the Hertfordshire/Buckinghamshire border.We will need good data service for POS and ticketing and services on site.I have run tests at the location...

MartN by Explorer
  • 541 Views
  • 3 replies
  • 0 Helpful