Withdrawal of 3G service.
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07-06-2024 10:12 AM
The 3G system is being closed down in my area to prepare for 5G. I know 4GLTE will continue for a while.
When I buy a 5G device , how can I find out if my current EE SIM card ending ****6429 will work at 5G?
Will I have to get a new mobile number?.
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07-06-2024 10:18 AM
@methusala1947 Are you a contract customer? As 5G at present is only available to contract customers. You can always request a replacement sim if needs be and yes you can keep the same number as it’s a replacement sim.
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07-06-2024 10:43 AM
EE's 3G network was fully closed at the end of January 2024. 4G is currently EE's base coverage.
All non-4G phones will now use 2G permanently.
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07-06-2024 11:36 AM
Thanks for reply.
I am not acontract user, I pay by weekly rolling subscription pack which I have had many years.
I was thinking more longer term when 4G closes also, but at nearly 80 yrs maybe I'm being too optimistic !
I use it mainly for internet access ,rather than calls, as I have no landline or broadband WiFi hub or anything like that.
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07-06-2024 11:48 AM
There are no plans for 4G switch-off, now or in the future.
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07-06-2024 11:52 AM
I am not acontract user, I pay by weekly rolling subscription pack which I have had many years.
I was thinking more longer term when 4G closes also, but at nearly 80 yrs maybe I'm being too optimistic !
I use it mainly for internet access ,rather than calls, as I have no landline or broadband WiFi hub or anything like that.
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07-06-2024 04:51 PM
PAYG SIMs currently only operate at 4G.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
