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No signal for 8 days :(

Was a Plusnet customer and having problems with signal in my area. Told that there is a problem with the mast. Was encouraged to swap to EE as Plusnet are turning off their signals anyway soon. Told engineers are looking at issue. Swapped today with ...

Devon59 by • Explorer
  • 342 Views
  • 3 replies
  • 0 Helpful

Re: Practically non existent signal

Good and Poor reception areas..? Agreed.., (Postcode Lottery)The problem is, that this was reported to EE and I received a reply from them stating that the issue was fixed, but it isn't. I have a need to use my mobile in my village and out of Wi-Fi r...

RickS037 by • Investigator
  • 693 Views
  • 7 replies
  • 1 Helpful

Please help

Was released from BT as my mobile service provider and handed over to EE, on Monday. How long will it take to change over because my mobile just says emergency calls only. I can't make or receive calls. I dont have a landline either, so this is very ...

Not Sure What I'm Doing Wrong

I'm very new to mobile phones (so please keep this in mind if giving me any advice - speak to me like I'm stupid) but thought I'd better get one as back up, for when landline is migrated to VOIP.So I bought just a basic phone, (as only need to call a...

Azura by • Investigator
  • 394 Views
  • 6 replies
  • 3 Helpful

Re: Terrible Signal in my home

hi, I'm in the CT20 area, and lately the signal is rubbish, in my home i only get one bar and same on my wife's phone too, outside we lucky to get 2 to 3 bars, and this is only on 4G. not offend now i can get 5G., I'm thinking of changing but is ther...

ale1974 by • Visitor
  • 274 Views
  • 1 replies
  • 1 Helpful

Coverage in SO21 area

I moved from Vodafone to EE and before doing so I used the Coverage Checker to ensure I'd still get good reception at work (in the SO21 area). The tool reported - 'You'll get good coverage outdoors and varying levels of coverage indoors' - and I was ...

sparcuk by • Contributor
  • 394 Views
  • 4 replies
  • 0 Helpful

No network

Can anyone help as I can't even contact EE I am unable to text or ring from my phone in spain yet roaming is all set up 

Re: Terrible Signal in my home

Hey, same issue here. The map always says super good covarage both indoors and outdoors witch is an absolute lie. Cannot make calls or use Internet unless on my wifi witch is ridiculous because i pay the EE bill for no reason at this point. EE has no...

Kklaudia by • Explorer
  • 359 Views
  • 2 replies
  • 1 Helpful

mast down oswestry

The phone mast at Oswald Cross is being improved according to EE, originally on 19th September for 1 day. They sent a text next day saying signal would return in 14 hours and still nothing.  My phone doesn't do wifi calling and I cannot leave home at...

kimej by • Investigator
  • 873 Views
  • 5 replies
  • 1 Helpful

4G Data Speeds Slowed

I’m having a real issue with slow speeds that started approx a month ago. I have tested 1 EE sim in an iphone, a seperate EE sim in a 4g router and an 02 sim in a Samsung phone in my house and directly outside.I have tested 1 EE sim in an iphone and ...

boro87 by • Investigator
  • 2639 Views
  • 13 replies
  • 0 Helpful
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