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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4865 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4601 Views
  • 0 replies
  • 5 Helpful

No signal or data in new neighborhood

To the EE team, I have moved to a newbuild-area and there is no signal here. No data and no phone signal. I moved into this new house last week and now seem stuck with an expensive phone bill but no way to use it in, around, or outside of my house. A...

How can I speak to someone?

We have had issues for months with the signal. EE have previously issued credits to my bill because of it.However it just continues.I continually unable to make or receive calls. I try 150 but cannot get to speak to someone. I've tried online too. Bu...

Calling takes an age to connect

Hi, We have two EE devices (both iPhones) but they have started to take a long time to dial out and sometimes calls coming in don’t appear either. This happens on WiFi Calling and then just on the normal network.could this be an EE problem locally or...

Wikey2021 by Investigator
  • 1324 Views
  • 5 replies
  • 0 Helpful

Phone Number

I ended my contract with EE less than 1 month ago and i also changed my mobile number. I've been having difficulty accessing and verifying things on social media due to my old number being out of service. Is it possible to get the mobile number back?...

Anstey LE7

Anyone else have problems in Anstey Leicester lots of times i am unable to make calls or i receive a message some hours later telling me about a missed callI am getting close to changing provider 

Packo50 by Investigator
  • 478 Views
  • 6 replies
  • 1 Helpful

4G/5G connection has been terrible

For the last couple of months my 4G speeds have been disgusting. I thought it may be due to my 2 year contract being complete and I wasn’t renewing it for a good few months. So I thought I’d do a 12 months sim only plan, which I did 3days ago. I went...

SJ1085 by Explorer
  • 1724 Views
  • 6 replies
  • 2 Helpful

Service

Is all services down from ee I have had no service for about a week now comings on goes off in a matter of seconds and stay on emergency calls only for some time and comes back for a second and straight back to emergency calls only I dropped my phone...

Danny2021 by Investigator
  • 359 Views
  • 1 replies
  • 1 Helpful