Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3731 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2988 Views
  • 0 replies
  • 5 Helpful

Resolved! Terminate

I am only receiving one bar of signal on my wifi sometimes no bar at all.  It is causing my lifeline to not operate all the time and many calls on my phone to have to be abandoned.  It will cause problems when lifeline shortly upgrades.  I have been ...

tattybags by Investigator
  • 451 Views
  • 2 replies
  • 1 Helpful

Network

HiI am a EE sim user for more than a year now, but now since past 2 months neither my mobile data nor my signals are working. Incoming calls get missed, sometimes I'm able to make calls other times I'm not. Data works only when I'm lucky even then it...

Zarnish by Investigator
  • 477 Views
  • 2 replies
  • 2 Helpful

Ee

Hi, I can’t take or receive call for the past days now please can anyone help me? 

Robotic voices on calls

When my husband and I speak to other ee mobiles our voices start to sound robotic!  I have phoned tech people but they said to update our phones.  This didn't work, the tech guy said he's call back but he didn't.  I feel we are paying for a poor serv...

Re: No internet despite full 5G

i have the same issue as the original poster. Sometimes my signal is showing full 5g and i cannot connect to anything that requires internet. In central london and areas near my work where most days i have no issues. its usually when ive been connect...