I am unable to use my mobile phone currently due to there being an issue in my area. I cannot phone EE due to this and have no access to wifi to get onto the app to contact them that way.
I believe I have missed a telephone job interview due to this issue and am unable to get in contact with EE in any way to try to help with a solution.
If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.
Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.
If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage. Out of interest, what internet connection are you using to post on this forum?
