Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Over the last couple of weeks I've noticed my phone keeps going to 'emergency calls only'. I don't think it's a network issue as when I restart the phone it works again, has been working normally for a few days each time but today it's happened 4/5 t...
We are in a rural area and the mast that usually supplies our signal whilst temporary has been in place for well over 5 years. We’ve had a few occasions of it going offline but within a few a days it’s back up and running. This time it went offline i...
I am writing to express my concern regarding the mobile signal strength in our area. Unfortunately, we are experiencing consistently weak or almost non-existent mobile reception. This issue has made it quite challenging to use both mobile calls and i...
Hi, I’ve been using the Essential SIM Unlimited £30 (£23) plan at home since July, which promises “Excellent speeds - Max 100 Mbps.” Everything worked fine until this past Monday when the internet speed suddenly dropped to around 10 KB/s. Now, I can’...
I lost almost all 4G/5G signal at my office base in Plymouth, whereas up to about 10 days ago we had full signal on 4G/5G. I reported the problem via the app and I’ve had a message back saying there are no issues…?
Hello. Posted something similar yesterday on here and noticed there's a lot of people like me in the same situation. There is zero information on 5G SA on the EE website and neither tech or customer support have been sufficiently informed about, you ...
I've been trying to use my phone on the ng17 postcode with no signal for 2 days during the day as I rely on this service and thinking about changing network
Hi, I've been having issues today. Calls are being dropped and sometimes a msg pops up on phone saying sim not registered on network.I've checked the coverage in the area and it is excellent. I've restarted phone and it seemed to work at first, but t...
Hai I cannot access to my phone due to network issues
I noticed EE 4G is getting worse as well. I transferred from Vodafone to EE two years ago and have been very happy with EE. Things changed around the 3G switching off. If you Take the trains between Basingstoke to London Waterloo, it used to be good ...
