Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1403 Views
  • 1 replies
  • 6 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 628 Views
  • 0 replies
  • 5 Helpful

Mast out of service? No internet/data for days

We have a 5G hub and our phones and internet haven’t been working for days. No calls or texts, can’t load pages etc. occasionally it’ll work for three minutes then drop out which is almost more frustrating than nothing at all.the service status check...

CJAlaw by Explorer
  • 770 Views
  • 4 replies
  • 6 Helpful

Dropped calls

We has gone terrible over last 18 months, they don’t know what’s wrong but it’s costing me money now, if they knew the problem they would fix it, 36 dropped calls in on day, sort your **bleep** out ee

No internet

I have the same issue and I can't even do a speed test it just says no Internet for me.3 contracts I need to terminate all mine I think.

Tony-Man by Explorer
  • 250 Views
  • 1 replies
  • 0 Helpful

SMS Time Limits with Airplane Mode

Just wondering, when on holiday I leave my phone on Airplane Mode, if someone uses SMS will I get the message when I come home 3 weeks later ? How long do the messages stay in the SMS Queue ?Thanks

CasLad69 by Investigator
  • 498 Views
  • 5 replies
  • 2 Helpful

NO MOBILE SIGNAL

Can someone help solve a problem, we are a business that works with metal in a yard that's out in the country, could some one tell me why we have very poor signal, would it be all the metal around or because we are out in the country surrounded by tr...