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No service Chester area

Anyone having service issues chester area? It's been getting bad for months and now the last few days no service at all. It's ridiculous. Who do I complain to? Any advise thanks 

EE MyPlaces Update locations

Hi,I currently get text alerts for 2 locationsOld HouseOffice (work)I moved house > 6 months ago, but still get MyPlace updates for where i used to live (different town) - how does one update their MyPlace locations? I've tried going to https://myacc...

gaza1994 by Established Contributor
  • 744 Views
  • 2 replies
  • 1 Helpful

No signal

Hi Leanne, I've been having this same issue for about 3 days - my phone shows no signal and then will get a tiny bit (and go to EE Edge) and then nothing.  I've restarted my phone countless times but nothing is helping. Many thanks,Becky

Wider issue with signal?

Over the past 3-4 months I've been having significant issues with signal. Phone is reporting a pretty good signal, 2-4 bars usually, 4G (have 5G off on my phone). Same with the wife's phone... both phones reporting signal... but no data at all, phone...

taytos by Investigator
  • 422 Views
  • 4 replies
  • 0 Helpful

Data Speeds

I have been with EE for over 5 years and I was boasting about  EE network to my friends I was boasting about their turbo data  speed ..but recently about from  4 to 5 months the data speed has been average also the network coverage gone down from 4 f...

Soy123 by Visitor
  • 335 Views
  • 2 replies
  • 0 Helpful

Mast query

Hi @Katie_B or @BPHAlexOConnell ,   Could I also get the details as I’d like to speak to someone.  Thanks,

Inder by Visitor
  • 279 Views
  • 1 replies
  • 0 Helpful

5G still not available to PAYG customers !!!

Please advise a date when 5G will be available on PAYG.  Having been an EE customer for many years I recently purchased a new 5G enabled handset.  I am shocked to find out that EE have still not enabled 5G in their PAYG plans.  Come on EE, you should...

DJHarvey by Contributor
  • 12573 Views
  • 46 replies
  • 28 Helpful