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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
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  • 2 replies
  • 2 Helpful

Consistent Signal dropping during calls

Hi, I am trying to see if anyone else has had a consistent issue with signal during calls where over 90% of calls either become unusable due to robotic quality or disconnect. Below is a list of circumstances* over 15 employees nationally experiencing...

No network

Hi, I’ve just upgraded to an iPhone 15 Pro Max, set it all up but I can not get any 4G/5G at all.. so nothing works unless I’m on WiFi! Can anyone help please 

Data has disappeared?

My signal dropped from 4/5 bars of 5G to 1 bar of 3G. EE say they’ve recently fixed a problem in my area - but I still can’t make calls or use data. I’ve submitted a fault request, any ideas what I can do?Im using an iPhone and a 4G router for my hom...

Great 4g signal but terrible calls

When mobile data is turned on the signal bar shows full signal, and the internet works great.  Once I turn off mobile data the signal bar shows an exclamation mark on it and I can barely make a call - the line is absolutely terrible.  Does anyone kno...

Mobile service

I had this contact over 1 year and 6 month, I be with EE for  half year with company and I never had any signal in my house I have to go mile down the road any type of signal but I went in to a shop once they told me they my will get ok signal not th...