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5g frequently dropping in Birmingham city centre

Vestra
Visitor

The past few weeks, 5g connectivity has been appalling during the day. When service is up, speeds are fine and normal - but every day now, during the middle of the day, connectivity drops. Seeing as my 5g router can’t drop down to a 4g service, there’s a sometimes hours on end where service is dropping, painfully slow, and unusable.

This has only happened in the past few weeks, but doesn’t seem to be going away. I’ve had the 5g router for about 16 months, and rarely had issues.

Whats changed? Is there work going on in Birmingham city centre? I rely on this for work, so if it’s not going to improve - I’ll have to get another solution.

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Vestra 

Could be demand could be local issues impacting coverage. Checked the service checker: https://ee.co.uk/help/service-status

Thanks 




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