Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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Resolved! Atrocious coverage in Manchester

Does anyone know why the signal is so incredibly bad in Manchester city centre? My calls drop or fail to connect constantly, especially around Piccadilly Station and Piccadilly Gardens, ironically the very worst spot for dropped calls is right outsid...

davj by Established Contributor
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5G

Ok I'm finally done with having my time burgled with this issue and I am sick of going round in circles. For about 18 months I have suffered with 5G not being fit for purpose, being hampered, delayed, ignored, research, troubleshooting, and frankly b...

Vio_9699 by Valued Contributor
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  • 33 replies
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Sim not working/lost signal

Have never had an issue with signal where I live. today I lost signal at 11am and have been unable to make calls and send messages since unless on wifi. ee service checker is not workingno online reports of service being down cannot use the network c...

JNS92 by Investigator
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  • 7 replies
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Signal with mobile

I'm paying 29.00 a month and not been able to make calls receive calls and not even able to Google anything at all as the signal I have is absolutely diabolical... tech support have done everything they can and nothing has worked...I'm now using giff...

Bry69 by Investigator
  • 668 Views
  • 14 replies
  • 3 Helpful

Pixel 7 and 5G

I have a Google Pixel 7, a few months old, purchased from John Lewis. I have an up to date SIM card. My plan is 12M SIM Essential Plan. I don't get 5G even where I should. I am sure the phone is capable of getting 5G. Is this a setting issue, or do I...

Resolved! Disappearing Signal

I have had the Oppo Find X2 Pro from EE for the past three years and I have had trouble with it for the past six weeks or so.At the end of August I had a message from EE to say they were doing work in the area and at the same time my signal dropped f...

kirky77 by Investigator
  • 832 Views
  • 7 replies
  • 0 Helpful