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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1278 Views
  • 1 replies
  • 5 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 573 Views
  • 0 replies
  • 5 Helpful

MS Teams Issues using 4g mobile router

Hi all.  I recently purchased an EE 4g mobile router.  I have had issues logging into teams.  I cant log in either online or through the app.  In terms of speed, it is not great but varies between say 8 to 25.  I stream films etc without any issue.  ...

HDJ7 by Investigator
  • 930 Views
  • 6 replies
  • 0 Helpful

Mobile signal

Hi I have just sign a 2 year unlimited calls and internet package with EE but the signal is too bad I can’t even use google. I am staying at Anthology Wembley Parade. Anyone can help to solve my problem?

Using Zscaler with an EE Sim and router

I have added an EE sim to a Spitz AX  router(GL-X3000) to access internet from home. Our broadband is slow at about 8 meg.Doing speed tests or on laptops / pcs mobiles phones via the router we are getting upwards of 40meg download which is great.My o...

Release Jack O Sullivan’s cell mast data

Jack o’ Sullivan disappeared after a night out on 2nd March 2024. EE have refused to give the cell mast data to Jack’s family, despite the phone being registered to his mum Catherine. COME ON EE time to give the data to the family, this will solve so...

On Band 20 its fine but Band 3 it drops.

Nope sorry have to agree with Arundalep on this one I also have had terrible signal since the change over. Been fighting with bad signal since Jan. In my case middle of a town and the issue is band 3. On Band 20 its fine and then I get forced onto Ba...

webstaff by Investigator
  • 493 Views
  • 3 replies
  • 0 Helpful

Resolved! EE signal brighyon

I am having the conbection problems in the Brighton area. Been going on for a long time now and EE do not have an answer to resolve this problem.  Had to make 999 call recently for a serious RTC . And the call drop out whilst talking to emergency ser...

Brian150 by Investigator
  • 506 Views
  • 8 replies
  • 5 Helpful

Resolved! Indirect no signal

Everyone around me who uses ee phone cards has a full cell signal. But my ee has only one cell signal for a small part of the day.

YuxChen by Investigator
  • 501 Views
  • 5 replies
  • 1 Helpful

Signal has got worse

I think the signal has got worse - I'm in Lincolnshire and it has noticeably got more unreliable in this area in the last few months. Incidentally, I was also in Gloucestershire recently and noticed the same. I've also seen that the wifi network is a...

SezD by Investigator
  • 278 Views
  • 1 replies
  • 0 Helpful

Femto Cisco Booster

But does EE pay for the bill for the WiFi use? I don't think so and to say there is 98% coverage when they include wifi in the mix is false advertising!

Tmd_63 by Visitor
  • 411 Views
  • 3 replies
  • 1 Helpful