EE mobile bad signal bad data

[gregg1908]

I came over to EE. some months ago on a business tariff ,signal is terrible everywhere 5g rarely works and data is unusable . I rely on my phone to book in work and EE is now affecting my business . I need help leaving this network . 

[Northerner · Accepted solution]

Hi @gregg1908 

Give EE a call on 150 and pay off the remaining contract term and then you can leave. 

You can also check your local network for issues here: https://ee.co.uk/help/service-status

Thanks 

[bristolian]

All networks have good & bad areas, but to experience "terrible signal everywhere" is highly unusual. When you say 5G barely works, can you expand a little? Given that a 5G phone should always fallback to 4G anytime 5G is not available....

Are you saying that your phone is displaying no coverage when it should? Or that 4G fallback isn't working?

The previous post advises on the process to disconnect - have you tested other networks in the areas you frequent?