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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3314 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2672 Views
  • 0 replies
  • 5 Helpful

Coverage in Clapham

Wanted to raise a discussion topic for those who live in and around Clapham Common, mainly the West side in the Broomwood and Northcote Road areas.In such a built-up area, it’s understandable that coverage may be patchy given the lack of space to bui...

racho_ by Contributor
  • 1727 Views
  • 29 replies
  • 4 Helpful

Network capacity for big events?

Do EE try and provide additional network capacity for large scale events they know about? Just wondering as every year in Rye, East Sussex we have a bonfire event and thousands turn up and the ee network slows to a crawl or simply stops working. Next...

madmaxpr by Investigator
  • 426 Views
  • 7 replies
  • 6 Helpful

Resolved! "VIP connection" on all rounder plan?

I've just seen this as a feature of the premium plans.I'm curious of the mechanics, do these plans apply a higher QCI to them or is it more of a gimmick?I travel through very congested cells in London so not sure if it is worth forking out for this!C...

Roodles by Established Contributor
  • 8338 Views
  • 19 replies
  • 5 Helpful

Absolutely shocking coverage

For 14 months ive had a constant battle with ee. I moves home and was told the signal was good coverage to only find out i had no signal in my house at all. I work down the road and i am unable to get signal. I am at home most weeks on my own as my p...

Fionae92 by Explorer
  • 385 Views
  • 2 replies
  • 3 Helpful

Calls not completing

I've been on EE (contracts) now for a few years, and changed from iPhone 13 Pro Max, to 16 Pro Max.I don't often make calls. But I've noticed that some of the time when I do, I can dial the number and get silence for a prolonged period (no ringback -...

planetf1b by Established Contributor
  • 386 Views
  • 3 replies
  • 1 Helpful

Cant report network issue

Hello allIts been a week now trying to report a network issue , but eveytime I try it says the service isn't working right now. Is this just on my account or is it for same for everyone and when will they fix this issue? 

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Manny07 by Investigator
  • 425 Views
  • 7 replies
  • 0 Helpful