Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sim not working

Rylc
Visitor

‎24-10-2025 11:04 PM

I cannot make calls it’s asking me to make a payment, I don’t have an outstanding payment

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎24-10-2025 11:08 PM - edited ‎24-10-2025 11:08 PM

@Rylc : What does texting AL to 150 from your no. fully report verbatim (it is free)?

Are you in UK?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Northerner
EE Community Star
EE Community Star

‎25-10-2025 05:52 AM

Hi @Rylc 

Are you in the UK.

Are you on EE PAYG or pay monthly contract.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful