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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 8616 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 14816 Views
  • 0 replies
  • 6 Helpful

Resolved! No network connection

Hi. My elderly mother in law upgraded her sim card from payg to monthly contract, but me n my husband and both tried to activate her new sim that her old number has been transferred to with no avail. She has standard nokia phone as she dont use a sma...

Network

I am having so much difficulties to get reception these days ! Is it getting worse and worse every day, EE going to improve services in my area or not ? 

Resolved! HELP! Roaming in the UK???

HELP please : I’m in the UK, on dry land, on the North Norfolk coast but I keep getting a “Welcome to Maritime. Calls cost £3.00/min to make and £3.00/min to receive and texts 60p each. Picture messages cost 48p.” message.  How can I turn this off? I...

Salee by Visitor
  • 3930 Views
  • 7 replies
  • 3 Helpful

Resolved! 5g

I need help with my wife's phone, it doesn't work anywhere, she doesn't receive calls and can't make calls, tried all the solutions from the site, and nothing continues not to work, unfortunately it is a subscription and it creates more problems than...

Chris828 by Investigator
  • 853 Views
  • 8 replies
  • 8 Helpful

Been trying for years to get an honest answer

Been trying for years to get an honest answer out of EE but nothing so far. Each time fobbed off or misled. EE is still my primary number as works most places but I now have a Giffgaff O2 sim card in my phone in addition to my EE one for use at home ...

Martyn44 by Explorer
  • 396 Views
  • 2 replies
  • 0 Helpful

Phone won't work unless its connected to wifi

I upgraded my SIM only contract in November 24 and since then the signal issues I've had have gotten much worse. Every time I'm away from a WiFi connection my phone simply has no signal. I missed several important calls (1 was an emergency) all becau...