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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 434 Views
  • 0 replies
  • 3 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 418 Views
  • 0 replies
  • 5 Helpful

Resolved! Mobile network issues in SE22 (Dulwich)

The mobile network coverage in my part of south London has been atrocious. what is going on? If we are paying a premium then we should get the service we pay for!Cannot use both mobile data and mobile broadband since yesterday. Its getting ridiculous...

Abj123 by Explorer
  • 370 Views
  • 3 replies
  • 2 Helpful

Weak signal

Hi I have 1 bar of signal and no 5g in B23 area and at times in the middle of city centre as well. Need help to resolve this 

Resolved! Multiple network issues in Brighton

The EE network (especially 5G) in Brighton has had multiple issues since early August, even at times when it is not busy. I can see on the status check it is showing issues currently in my area.As it's been many weeks of issues, especially on 5G, are...

Mast Locations (within the coverage map)

Something I've found quite useful whilst checking for a recent issue with service for my Father In Law with O2 is that within their coverage map you have the option of having the location of their masts appear as an overlay when searching. It doesn't...

ginge8368 by Investigator
  • 26121 Views
  • 12 replies
  • 8 Helpful

signal

It's unbearable, why don't I have a signal at home? I can't call, I can't receive calls. Are we paying for this?I have no signal at all sometimes, what is the cause, I want it resolved, I lost very important calls from work, who pays me?

Xerox89 by Explorer
  • 350 Views
  • 2 replies
  • 0 Helpful

Resolved! Signal problems

Can anyone tell me why my signal in my house is only on 1 bar while when I was with PlusNet who used EE for their signals was always on full amount yet EE is never anywhere near that and why I can not get WiFi calling yet on PlusNet I had it 2 things...

DJGAZZA by Valued Contributor
  • 2172 Views
  • 36 replies
  • 1 Helpful

Resolved! G3

Tescos are no longer giving service to G3 phones next year will ee be stopping that service

Gwengwen by Visitor
  • 344 Views
  • 1 replies
  • 0 Helpful