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Confusion re poor signal

At my home location in Hanwell in W London, the coverage checker shows Excellent 4G and 2G signal indoors and out. (I know there are many reasons why it could be wrong.)The odd thing is that for 1800MHz 2G signal, I would say that broadly speaking it...

henryb1 by • Contributor
  • 398 Views
  • 3 replies
  • 0 Helpful

Signal

I’ve had this issue “ MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. To keep connected simply use WIFI calling, to get started click here ee.co.uk/wifi-calling. To m...

Mobile reception/service issues

Mobile reception in Brighton is generally shockingly poor, on EE and others.The old "toggle aeroplane mode" method and using the service checker doesn't  achieve anything other than to distract/add to stress. There are  numerous postcodes in Brighton...

MartinP8 by • Investigator
  • 614 Views
  • 9 replies
  • 0 Helpful

Slow 5G

Is it normal in London to consistently get under 20mbps on 5G?  Even with full bars? 

may755 by • Contributor
  • 341 Views
  • 4 replies
  • 1 Helpful

Call issues

After updating the new IOS on my Apple iPhone when on calls the person on the end of the line can not hear a word I’m saying. It was fine before the update and I believe no water damage to the phone. I’ve tried in multiple areas of the country and st...

Ricky95 by • Visitor
  • 279 Views
  • 1 replies
  • 0 Helpful

Poor signal in BR7 Bromley indoors

I am unable to get a reliable connection indoors when trying to access the web or send emails using the EE mobile data when I am at work. I have unlimited data  and the service has been worse this year. Can I leave this EE contract without a penalty ...

Calls wont connect

I recently moved to EE sim and since my calls won't connect. When I call the error message says ' contact not registered to network' it works for very select places, but I need to be able to make calls in my dorm room. The 4g also doesn't connect so ...

Resolved! Filling the GAP with a mast

Hi, I am trying to find out how I can have a mobile mast erected on my property to enable an EE service for both myself and all of the other residents in the area as we are currently on the very edge of coverage 

Whitchurch, Hampshire

Hello everyone The mast covering whitchurch in Hampshire appears to be down Shows full signal but has no internet throughput Do any engineers watch these threads? Thanks  

Resolved! 5G

Hi plz activate my sim for 5G I bought yesterday and I activated 100GB for 20 pounds and I have iPhone 15 pro max but it’s 4G I checked app and website for 5G but I can’t plz do it from your system or show me by text sms to activate 

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