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I lost almost all 4G/5G signal at my office

Plymouthbloke1
Established Contributor
Established Contributor

I lost almost all 4G/5G signal at my office base in Plymouth, whereas up to about 10 days ago we had full signal on 4G/5G. I reported the problem via the app and I’ve had a message back saying there are no issues…?

1 REPLY 1
Michael_D
EE Community Support Team

Hi @Plymouthbloke1 

If our network team have said that there are no problems in the area after you reported it, and there is nothing showing on our Network Checker, I'd recommend getting in touch with our tech guides so they can have a look into this further for you.

You can see how to reach them from any phone on our Contact Us page.

Michael