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5G Service

das18
Explorer

‎01-09-2025 05:32 PM

Hi, 

Is there a way to see where an EE mast is? Or when there maybe one installed near by?

I live in a village with no broadband so rely on mobile broadband.

Oddly my mobile every now and then has connected to 5G and then changes back to 4G. 

Any help/advice would be appreciated, as the coverage could do with improving

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎01-09-2025 07:22 PM

Put your postcode in Check service in your area

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
das18
Explorer
In response to XRaySpeX

‎01-09-2025 07:36 PM

I’ve done that already. It doesn’t show upcoming or in progress work. 

0 Helpful
bristolian
EE Community Star
EE Community Star

‎01-09-2025 08:47 PM

Tech-adds & capacity-adds are an ongoing process. 4G sites have additional 4G capacity added, 5G carriers are added, all very much BAU.

If you use the "my places" function on the coverage webtool, you can register upto 5 UK postcodes for proactive updates on planned & unplanned outages.

0 Helpful