5G Service

das18 · ‎01-09-2025

Hi,

Is there a way to see where an EE mast is? Or when there maybe one installed near by?

I live in a village with no broadband so rely on mobile broadband.

Oddly my mobile every now and then has connected to 5G and then changes back to 4G.

Any help/advice would be appreciated, as the coverage could do with improving

bristolian · ‎01-09-2025

Tech-adds & capacity-adds are an ongoing process. 4G sites have additional 4G capacity added, 5G carriers are added, all very much BAU.

If you use the "my places" function on the coverage webtool, you can register upto 5 UK postcodes for proactive updates on planned & unplanned outages.

View solution in original post

XRaySpeX · ‎01-09-2025

Put your postcode in Check service in your area

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

das18 · ‎01-09-2025

I’ve done that already. It doesn’t show upcoming or in progress work.

bristolian · ‎01-09-2025

Tech-adds & capacity-adds are an ongoing process. 4G sites have additional 4G capacity added, 5G carriers are added, all very much BAU.

If you use the "my places" function on the coverage webtool, you can register upto 5 UK postcodes for proactive updates on planned & unplanned outages.

carguy143 · ‎02-09-2025

Officially no, networks don't normally display base station maps but you can use apps like cellmapper to check for local base stations and more details on them.