@Dionne891 Because it’s an automatic text message and the payment you made is setting on your account and will be taken when EE take payment. You can not pay your bill before hand until it’s produced but any payment before this will be put on your account to be taken.
You also can’t pay manually for a bill if that bill is paid by DD and has already been issued.
when is your billing date ?
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
