Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
BB went down @ 11.11 AM today and now router is showing no BB signal. CS say there is area-wide fault caused by electrical issue at the exchange. They estimate fix by 11.30 AM Tuesday. Have given me mobile data for my EE mobile router to tide me over...
So, I cannot create an account on the app to get help, because for some reason every issue is related to broadband or mobile. I cannot make or receive calls on my mobile or my landline. My landline says its not even connected. But I have had an engin...
I will have to cancel my new broadband as I have to pay bt 185pounds to leave as I still got 2months left on my contract
I just to have a wifi broadband for my new place
Hi I am being charged for my contract for home broadband but I have not received any equipment for the broadband because I am still in hospital as I have had my legs amputated.I need to cancel my contract, I have already been charged for my first mon...
Hi, can someone please tell me how on earth are there a recorded conversation between friends of the same conversation you just had? my landline actually flashes after I hang up and it's telling me I have a new message. when I press play you can actu...
I cancelled my broadband with about a months notice and today, 16th sept, is the last day and it's now ended. i've received a final billtoday but its a full months bill and it says its for 26th august until 26th september. but shouldn't be paying for...
I paid my bill yesterday as my direct debit got missed however a hour or so later my Internet got cut off. I can't find any live chat to speak to someone ( I have social anxiety so really struggle with phone calls) is there any way of contacting them...
Hi, so I purchased a broadband deal on the 15/09/22 input all the details I needed to fill out I received a email from Customer services for Contract summary and pre-contract information afterwards I didn't receive a email confirmation for my order a...
