Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

proxy.maud.bt.com certificate

Buckskin
Investigator
Investigator

‎28-07-2025 07:02 PM

Why do I suddenly have a proxy.maud.bt.com request causing my dynamic dns logins to fail

0 Helpful
6 REPLIES 6
Mustrum
EE Community Star
EE Community Star

‎28-07-2025 09:36 PM

@Buckskin   a good question, alas I am sure you will get the answer on here. Have you spoken to Customer Support?

Which router and broadband service do you have?

Just wondering if the router has had a recent firmware update?

 

0 Helpful
Buckskin
Investigator
Investigator

‎28-07-2025 10:57 PM

Spoken to customer support: No, not had much luck previously

Router: EE Smarthub Plus (a misnomer if ever I saw one) standard EE broadband (not full fibre)

Not aware of any firmware update. Current version is r3.8.11-R-1414606-PROD-83002

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Buckskin

‎28-07-2025 11:10 PM

That is latest f/ware for SH+.

Other than DDNS is everything else working at expected speeds?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Buckskin
Investigator
Investigator

‎28-07-2025 11:14 PM

Yes, everything else seems to be OK. Naff wifi but that's always been the case.

0 Helpful
Matt_124
EE Community Star
EE Community Star

‎28-07-2025 11:16 PM - edited ‎28-07-2025 11:17 PM

Only thing I can think of to contribute is that "maud" may relate to MAUD - Multicast-Assisted Unicast Delivery.

Found an article on it here, no idea how that is actually integrated into the network or if it is at all relevant to what you're seeing: https://newsroom.bt.com/bt-group-and-edgio-announce-worlds-first-maud-enabled-content-delivery-netwo... 

A thread on the BT Community also which makes mention of this: https://community.bt.com/t5/BT-Fibre-broadband/proxy-maud-bt-com/td-p/2436378 

0 Helpful
Buckskin
Investigator
Investigator

‎28-07-2025 11:23 PM

Yes I read the tread as it was the only mention of the certificate I could find and the guy had the same issue I have. However, there was no resolution so the problem is still outstanding.

As to MAUD I do not steam on my PC so I have no idea why it would come anywhere near me.

0 Helpful