proxy.maud.bt.com certificate

[Buckskin]

Why do I suddenly have a proxy.maud.bt.com request causing my dynamic dns logins to fail

[Mustrum]

@Buckskin   a good question, alas I am sure you will get the answer on here. Have you spoken to Customer Support?

Which router and broadband service do you have?

Just wondering if the router has had a recent firmware update?

[Buckskin]

Spoken to customer support: No, not had much luck previously

Router: EE Smarthub Plus (a misnomer if ever I saw one) standard EE broadband (not full fibre)

Not aware of any firmware update. Current version is r3.8.11-R-1414606-PROD-83002

[XRaySpeX]

That is latest f/ware for SH+.

Other than DDNS is everything else working at expected speeds?

[Buckskin]

Yes, everything else seems to be OK. Naff wifi but that's always been the case.

[Matt_124]

Only thing I can think of to contribute is that "maud" may relate to MAUD - Multicast-Assisted Unicast Delivery.

Found an article on it here, no idea how that is actually integrated into the network or if it is at all relevant to what you're seeing: https://newsroom.bt.com/bt-group-and-edgio-announce-worlds-first-maud-enabled-content-delivery-netwo... 

A thread on the BT Community also which makes mention of this: https://community.bt.com/t5/BT-Fibre-broadband/proxy-maud-bt-com/td-p/2436378 

[Buckskin]

Yes I read the tread as it was the only mention of the certificate I could find and the guy had the same issue I have. However, there was no resolution so the problem is still outstanding.

As to MAUD I do not steam on my PC so I have no idea why it would come anywhere near me.

[Buckskin]

I have been asked to confirm that I have had an answer to my query, and the answer is NO.

I have discovered that at some point in the last while the so called Smart Hub has had its firmware updated and I can now enter the details of my dynamic DNS provider (from a very short list) and the relevant details. However the Status is marked as ERROR so I can only assume that this facility is still non-functional.

It still does not help determine where & why a non valid certificate, proxy.maud.bt.com, has appeared on my system.

[Peter_W]

Thanks for getting back in touch here @Buckskin.

I've just popped you over a private message so we can grab a few more details on this.

Peter

[bobpullen]

---

@Buckskin wrote:

I have discovered that at some point in the last while the so called Smart Hub has had its firmware updated and I can now enter the details of my dynamic DNS provider (from a very short list) and the relevant details. However the Status is marked as ERROR so I can only assume that this facility is still non-functional.

---

Dynamic DNS was introduced a few firmwares back. Which Dynamic DNS provider are you attempting to use and are you confident the details are correct? I'm fairly certain I've tried them all in the past and they all work. I have seen them get stuck on a 'Connecting' status in the past but they all seemed to do what they should in the background.

It still does not help determine where & why a non valid certificate, proxy.maud.bt.com, has appeared on my system.

---

Has appeared *where* on your system? Can you elaborate on what exactly you're seeing and the steps leading up to it? Certificates are typically related to HTTPS connections and I've no idea what that has to do with the configuration of the Dynamic DNS feature using the Hub Manager.

What web browser are you using? Is it perhaps trying to access the Hub Manager over HTTPS instead of HTTP?