Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi everyone,I wanted to share my experience with switching to EE, which has been quite challenging. We made the switch primarily for the Wi-Fi 7 card in my PC, expecting to receive the Wi-Fi 7 Hub. Unfortunately, we were misled and ended up with the ...
I have joined this group in total desperation after failed attempts to speak to a human, Anyhow I had my fibre optic install done on 14/10/24 & (as the title states) as a result I now no longer have a working home phone, I was told when I signed up t...
I've been using EE for a while now and about 2 months ago my connection dropped, and I was left without any WiFi for 3 weeks. Since then I've managed to regain connection but it is very bad. I will get up to 2000 ping in games and be disconnected imm...
So, I definitely returned my equipment vi's royal mail. BUT I keep getting messages about returning them, does this mean I'm going to get lumped with a giant bill as they've been lost? Or I'd it just they keep sending them until the time scale has pa...
I expect to be migrating from BT broadband to EE broadband in a few days, in line with the end of my BT contract. I won't be taking DV so plan on continuing to use my Asus RT-AX86U router plugged into the Openreach modem because, I understand, that r...
Hi, i currently live at home with parents. They have sky broadband in the house and the speed is awful. There are no better speeds in the area so i was wondering if there is a way to get a second separate line that goes to my room that i can then get...
I joined EE October 2nd their broadband and phone service. But I feel not so welcome. I've received no email to confirm my contract. No email with any information. I was told I'll recieve a letter in the post with an id* of some sort of a pin or Id* ...
Hi community,I recently upgraded to Full Fibre with the new Smart Hub and have setup parental controls on our home network. I have created a group in the app to contain my kids devices and tried out the various parental control levels including "mode...
Just received my cancellation fee just wondering how do I transfer it to my bank account thanks!
