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WiFi schedule not activating

yimmin
Investigator
Investigator

‎09-07-2025 06:53 AM

I have set up some WiFi schedules for my kids, but they don't appear to be kicking in. Is there something else I should be doing?

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4 REPLIES 4
JimM11
Brilliant Contributor
Brilliant Contributor

‎09-07-2025 08:39 AM - edited ‎09-07-2025 08:42 AM

@yimmin Did you do all the parental controls and groups etc all as advised by the help and through the app! And you are sure that the kid's are not getting around the connection by making changes! Link from the help should you need it is below!

Using parental controls on EE | Broadband Help | EE

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yimmin
Investigator
Investigator
In response to JimM11

‎09-07-2025 09:22 AM

1000003380.png

I just followed the instructions and I'm here, since doing this a couple of days ago the connections haven't been paused as all the devices are still showing as online during this period.

The kids aren't aware and wouldn't know how to work around this.

JimM11
Brilliant Contributor
Brilliant Contributor
In response to yimmin

‎09-07-2025 09:30 AM

@yimmin Will take a look at your picture once it get's cleared for viewing, can you say what Router you have from EE link below so you can see the pictures, and if you have any smart wireless extenders on it.

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

 

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bobpullen
Star Contributor
Star Contributor
In response to yimmin

‎09-07-2025 08:49 PM

@yimmin wrote:

I just followed the instructions and I'm here, since doing this a couple of days ago the connections haven't been paused as all the devices are still showing as online during this period.

What do you mean by this (bold)?

As far as I know, when devices are blocked, they will still be able to connect to the hub/Wi-Fi; it's just that they won't be able to actually reach the Internet.

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