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TV guide issue on the EE TV app on mobile and Apple TV devices

There has been an issue this morning where the TV guide on the EE TV app has been showing errors. This was fixed pretty swiftly, but if you are still seeing errors, you'll need to exit and restart the app on your device.  Thanks, Nick

NickBS by • EE Community Manager
  • 209 Views
  • 0 replies
  • 2 Helpful

Apple TV 6 month trial didn’t kick in

I signed up for EE broadband with EE TV a couple of days ago and decided to include the 6 month Apple TV trial that was on offer. I specifically checked the T&Cs on the EE website, as I’d had an Apple TV 6 month trial before via my mobile contract, a...

PF1749 by • Explorer
  • 85 Views
  • 3 replies
  • 0 Helpful

Can’t wait live TV on EE TV app

Why can’t I watch live tv on the EE TV app on my iPad? I have recently changed from sky to EE as it was supposedly a better deal!

How to activate Paramount+ on my TV?

Hey everyone,I recently subscribed to Paramount+ and I'm excited to start streaming all the great content it offers.However, I'm having trouble figuring out how to activate it on my TV. Can anyone provide step-by-step instructions on how to get Param...

Recording

I work long hrs and when I was sold ee I was told it was a recordable box just setting up and it isn't letting me record some shows saying we can't add this to my TV as it isn't on demand confused I'm a sad lady that wants to watch my eastenders at t...

Meche by • Visitor
  • 87 Views
  • 2 replies
  • 0 Helpful

Resolved! Installing Additional Apps On EE TV

Just set-up our EE TV Box Pro and Mini Box.  All working fine. Does anyone know if you can add additional apps to those already pre-installed? Any advice much appreciated. Thanks.

RaymondS by • Visitor
  • 705 Views
  • 2 replies
  • 1 Helpful

Resolved! Problem ordering EE TV (order wont go through on EE's end)

Hi was wondering if anyone else has experienced similar issues when trying to add EE TV to subscription. (sorry will keep short as possible) I recently phoned EE Customer service and added 'full works' TV package to my existing broadband subscription...

bellco83 by • Contributor
  • 802 Views
  • 42 replies
  • 15 Helpful

New Feature Request

It would be nice if you had a similar feature like virgin media were you can create a programme wish list so you never miss recording your favourite TV programmes. I sometimes miss the start of a new series as I don't get radio Times etc.  If virgin ...

SPD54 by • Visitor
  • 63 Views
  • 1 replies
  • 1 Helpful

Netflix activation issue

I was sent an email to activate Netflix to my new package. The link doesn’t allow me to add a new email. Only to transfer an existing Netflix account which I don’t have. I need to set up a completely new Netflix account. 

Lack of UHD Sports on EE TV .

Following my post the other day I wish to update the situation. Technical Support said it was down to a Subscription or Broadcasting issue . When I spoke to the department that deals with upgrades they blatantly lied to me . Firstly they said both TN...

Activation of EE TV

I've had by fibre broadband installed, TV boxes arrived; installed but states that I have no subscriptions for TV. Any suggestions on how to fix/resolve?

KierenSS by • Explorer
  • 81 Views
  • 2 replies
  • 0 Helpful
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