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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by • EE Product Expert
  • 1869 Views
  • 13 replies
  • 6 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by • EE Knowledge Specialist
  • 5362 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by • EE Knowledge Specialist
  • 18332 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by • EE Knowledge Specialist
  • 1015 Views
  • 2 replies
  • 5 Helpful

Resolved! HBO Max and Full Work Package

Hi,I have the full works package. I have logged into the HBO app which pulls through the TNT sports subscription, but doesn't pull through the NOW subscription. I understand some of the content is on the Now TV app, but would prefer it if it's also o...

Rd2026 by • Visitor
  • 3651 Views
  • 20 replies
  • 10 Helpful

Resolved! Hbo max basic package

This is really annoying.  I have ee TV with the big sport package.  Tnt sports has gone on to hbo max and I also wanted the basic package on hbo max that is £4.99.  now that my hbo max account is linked to tnt sports, I can't get this package.  The o...

Resolved! TNT Sports

I have TNT Sports through my Mobile phone on EE , the platform to view this moved to HBO Max . I have Sky and get HBO max through my subscription standard without ads . I cannot view TNT sports if I log in through Sky , if I log in using my EE accoun...

Slinky999 by • Investigator
  • 247 Views
  • 8 replies
  • 1 Helpful

Resolved! Smart Search and Mood Matcher

ISPreview has an article about Smart Search and Mood Matcher now being available on EETV app on compatible TV devices https://www.ispreview.co.uk/index.php/2026/03/ee-uk-launch-ai-powered-conversational-smart-search-for-pay-tv-customers.htmlWhat devi...

parnellx by • Investigator
  • 217 Views
  • 6 replies
  • 4 Helpful

Resolved! HBO Max activation problems

I can't activate the new HBO Max service, just the same as not being able to activate Discovery plus appWhy can't EE make it simple for those of us paying for a service! I went to activate HBO, it went through the account and password check then just...

34Slip by • Investigator
  • 219 Views
  • 7 replies
  • 2 Helpful

Resolved! ITV Channels

Hi,      I'm new to EE TV and have a question. Why do I need to register with ITV just to watch there Freeview channels? Of all the different providers I have had for my TV I have never had to register and sign in to watch what I would class as Freev...

MeToo2 by • Investigator
  • 927 Views
  • 13 replies
  • 9 Helpful

Resolved! EETV Recording Quite Rudamentry

So when I do a series record on Sky Sports F1, I record the practice qualifying sprints and races. However this box sees to want to record eveything and anything that is on the channel. I end up with a series of recordings of utter no use. I did not ...

illahx by • Investigator
  • 662 Views
  • 5 replies
  • 3 Helpful

Resolved! NOW TV Registration

NOW does not appear to recognise my email address, despite me having NOW TV as part of my EE TV package.  Any advice would be appreciated, as I'd like to get access to NOW TV on my laptop

sedward1 by • Visitor
  • 114 Views
  • 2 replies
  • 1 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by • EE Knowledge Specialist
  • 18332 Views
  • 83 replies
  • 26 Helpful
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