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TV guide issue on the EE TV app on mobile and Apple TV devices

There has been an issue this morning where the TV guide on the EE TV app has been showing errors. This was fixed pretty swiftly, but if you are still seeing errors, you'll need to exit and restart the app on your device.  Thanks, Nick

NickBS by • EE Community Manager
  • 199 Views
  • 0 replies
  • 2 Helpful

Resolved! Error code IPC6023

I received the EE box pro on Tuesday 30th April and activation began on 1st April. I'm using Internet mode to watch HD channels. But it give  me error Error code IPC6023 for every channel. Can someone will help me?

my tnt won't work on bt ee tv

my package has included BT sports for years then the box broke down and got new one, now it won't let me watch bt tnt sports no more? it says you need to set up tnt sports 1 or add add it to your tv package? press OK for more info? press OK and it sa...

Listi by • Visitor
  • 69 Views
  • 1 replies
  • 1 Helpful

Netflix

I have premium Netflix with my ee account. However I do not know my login details for Netflix with this account, how do I get these details to login on the other devices I can use? 

Hr29 by • Visitor
  • 62 Views
  • 1 replies
  • 0 Helpful

EE TV with Multi Boxes, NowTV

Hi, Im curious, my TV boxes are arriving tomorrow... 1 Apple TV and 2 Mini boxes, however, once I activated now TV its giving me the option of adding a boost so I can watch on 3 devices at one time... My question is, should I not be able to watch on ...

BSBarkley by • Investigator
  • 118 Views
  • 2 replies
  • 1 Helpful

Resolved! Considering EE tv package

I am unclear as to what you get with the Entertainment package. Am I right in thinking that you get Apple TV, Netflix Basic and some Sky Chanel’s and the Apple TV is free? 

EETV Sport Ultimate Cannel

Having become more and more annoyed about the lack of content on the EE Sport Ultimate (UHD ) channel 433 where whenever I put it on there’s just rolling adverts I contacted EE by phone . I was told that this channel is no longer in use and that beca...

Too many boxes

We have just joined EE TV. We have three extra mini boxes. I have just had a message on our Main Pro Box saying we have too many boxes on our Broadband. How do I fix this please? 

LauraH23 by • Investigator
  • 137 Views
  • 5 replies
  • 3 Helpful

Additional TV Boxes

Hi EE, I am a new customer and have all the basic setup equipment up and running. I was told that I can get additional TV boxes for my other TVs... I phoned in and was told I can do it on the app.... I can not find where on the app to do this?? Pleas...

EE TV order still hasn't 'completed' ... No Netflix, no Now TV

Hi, I moved from BT Broadband and Sky TV, to EE Broadband and EE TV, go live date 12th April. The order won't fully 'complete' because of some issue re de-activation of BT Digital voice,  meaning I can't view my EE account details properly and have n...

Taggy2 by • Investigator
  • 460 Views
  • 13 replies
  • 0 Helpful

Resolved! Remote with a sound bar

Can anyone help, please? We have a new setup (moved from BT) . The remote does everything fine on the box APART from volume which turns up the TV. We need the TV to stay mute as we use a sound bar. Currently using 3 remotes! Any pointers welcome…

Boxproquo by • Investigator
  • 199 Views
  • 6 replies
  • 3 Helpful
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