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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by • EE Product Expert
  • 3589 Views
  • 13 replies
  • 7 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by • EE Knowledge Specialist
  • 5814 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by • EE Knowledge Specialist
  • 19386 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by • EE Knowledge Specialist
  • 1109 Views
  • 2 replies
  • 5 Helpful

Resolved! Smart Search and Mood Matcher

ISPreview has an article about Smart Search and Mood Matcher now being available on EETV app on compatible TV devices https://www.ispreview.co.uk/index.php/2026/03/ee-uk-launch-ai-powered-conversational-smart-search-for-pay-tv-customers.htmlWhat devi...

parnellx by • Investigator
  • 315 Views
  • 6 replies
  • 4 Helpful

Resolved! ITV Channels

Hi,      I'm new to EE TV and have a question. Why do I need to register with ITV just to watch there Freeview channels? Of all the different providers I have had for my TV I have never had to register and sign in to watch what I would class as Freev...

MeToo2 by • Investigator
  • 1073 Views
  • 13 replies
  • 9 Helpful

Resolved! EETV Recording Quite Rudamentry

So when I do a series record on Sky Sports F1, I record the practice qualifying sprints and races. However this box sees to want to record eveything and anything that is on the channel. I end up with a series of recordings of utter no use. I did not ...

illahx by • Investigator
  • 692 Views
  • 5 replies
  • 3 Helpful

Resolved! NOW TV Registration

NOW does not appear to recognise my email address, despite me having NOW TV as part of my EE TV package.  Any advice would be appreciated, as I'd like to get access to NOW TV on my laptop

sedward1 by • Visitor
  • 157 Views
  • 2 replies
  • 1 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by • EE Knowledge Specialist
  • 19386 Views
  • 83 replies
  • 26 Helpful

Resolved! Moving apps on EE TV box pro

Hi,Is there a way to move reorder the apps on EE TV box pro? It's not a massive issue to be honest but would be nice to have them in order and potentially hide the ones I dont use Thanks for the help in advance  

Stefan86 by • Investigator
  • 141 Views
  • 1 replies
  • 1 Helpful

Resolved! Buying a new tv. Would i benefit from 144hz when all i use is. EE pro.

Hi all.I'm looking to buy a new tv and I'm faced with a choice of 60hz and 144hz. I don't have a gaming console and will not plug a pc into it. The only fast action I'll be using it for is sport. It will be plugged into my EE tv pro box but I'm not s...

Chintzo by • Explorer
  • 161 Views
  • 2 replies
  • 1 Helpful

Resolved! Ordered a TV

I ordered a TV that got dispatched on the 25th, I haven’t received any tracking number and haven’t heard anything since it’s been dispatched. 

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