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Forum Posts

Flex your EE TV to catch all the hits on Netflix

Hi everyone, just wanted to let you know about some great content coming up this summer on Netflix, and how you can make the most of it with EE TV. Flex your EE TV package to catch all the hits on Netflix – it’s TV with the ultimate flex There's a h...

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Chrissy_G by EE Knowledge Specialist
  • 372 Views
  • 7 replies
  • 6 Helpful

Great news – Disney+ is now available on your EE TV Box Pro and Edge

Disney+ has arrived on EE TV Box Pro and EE TV Box Edge, bringing even more great entertainment together in one place.You’ll be able to access entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and Hulu. From much‑loved classic...

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Chrissy_G by EE Knowledge Specialist
  • 1938 Views
  • 4 replies
  • 13 Helpful

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 9409 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 10619 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 28289 Views
  • 83 replies
  • 26 Helpful

additional box set up

Set up second box on upstairs worked for a couple of days. Now turn on and start watching and after a few minutes cuts from ee tv back to normal tv and continues to do this all the time. Changed hdmi lead no difference. Any ideas?

Delayed order

I’ve been trying for about a month now to get TV added to my package but the box is always ‘delayed’. Doesn’t matter how many people I speak to on the phone, the situation doesn’t change.I’ve raised a complaint as well but that’s not going anywhere e...

Resolved! Unable to see options for EE TV as migrated BT customer

I'm a long-time EE mobile user, and my BT FTTP account was migrated to EE in November 2023. I was interested in seeing pricing options for EE TV, but whenever I try to look via ee.co.uk/tv I get an error.Can someone please advise?I also get issues tr...

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norwoody by Established Contributor
  • 818 Views
  • 5 replies
  • 2 Helpful

EE TV - not available for existing broadband customer

Just out of interest, has anybody out there tried to get EETV when leaving Sky.  I attempted this yesterday, but was informed I would have to be transferred to BT, pay a disconnection charge, Pay for BT to take over my broadband to add the EE TV pack...

Pj2102 by Investigator
  • 3311 Views
  • 8 replies
  • 0 Helpful

EE TV App

Hi,Is it possible to sign up for the EE-TV App and use this on an Apple 4K TV without having a EE/BT Broadband? i.e. just purchase the EE App itself?Thanks

emily612 by Contributor
  • 1150 Views
  • 2 replies
  • 3 Helpful

TV box pro remote problems

Moved from BT to EE. Technician set everything up on Friday all good until today when the remote decided not to react .Cannot see TV Guide.....we can key in the channel numbers we remember ?????

robe0204 by Explorer
  • 481 Views
  • 1 replies
  • 0 Helpful

EETV APPLE TV 4K

Hey, I'm at the end of my contract with sky stream & currently have BT fibre 900 broadband. They are moving me over start of next month to EE broadband as I think having tnt sports has caused an issue to do it now.If I get the apple tv box will every...

VCURREY92 by Investigator
  • 5685 Views
  • 12 replies
  • 5 Helpful

Worst thing I've ever done changing to EE from bt

Went to a store was told I could change to EE with everything just to change over from bt signed contract 28th march still not got all TV station's  changed my land line number even though I told them to keep my old number and not even received the b...

Returns no proof

Hi ... after some advice I returned tv equipment to ee 7th May I've lost my proof they sent text today claiming not to have received so I rang and bloke says I will have to pay £140 ... I've read on forum's this is a common occurance I  wonder if any...