02-10-2026 11:46 AM
Recently had EE TV and broadband setup, so am now on EE One. All works fine, but I’m trying to take advantage of the Apple TV 6 months free offer that appears as an extra. When I start the process on the app it stop with a message that I can’t have EE TV at the moment. Anybody found a solution to a similar situation?
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02-10-2026 05:32 PM
Hi @sdb1000,
Welcome to the Community!
I'm sorry to hear that you're having this trouble with activating Apple TV. I'd recommend reaching out to our team, and they will be able to take a look into this, and help you get it up and running.
Rach
02-10-2026 05:32 PM
Hi @sdb1000,
Welcome to the Community!
I'm sorry to hear that you're having this trouble with activating Apple TV. I'd recommend reaching out to our team, and they will be able to take a look into this, and help you get it up and running.
Rach