All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello, if i changed my payment date and it says next bill will be produced 20th, my payment date is normally 12th. What does it mean for the payment on 12th of this month?
I have just had my services cut odd at 3.30am. When I have checked, they say its an account issue, when I look at my account it states please pay bill by 13th October or my services may be suspended. It is currently 4th of October and they have cut m...
Last September I switched to EE One - Full Fibre 900 and Full Works mobile plan.1) I actually never received a copy of the contract. All I have from back then is a 'screenshare' email from when I took the contract out.2) My online account never incor...
I have been transferred from Plusnet and cannot find my contract details on the EE app or online.I have followed instructions and it's just a Merry-go-round with no result.
I have a family account with 4 members, I am the admin.All payments come from one account (mine).I want to move 2 of the numbers (my 2 sons) to their own account, so that their parts of the bill come from their account.Is that possible, and can they ...
Hi I am unable to view my bills online. When I log into the account and click 'Manage' and 'Bills and Payments' it doesn't do anything. I need to view and print the bill for VAT purposes. I have tried various browsers, on mobile and PC. So far nothin...
Do I owe money
Mod Note: Imaged rejected as they contain personal information
Hi. I am currently into 1 year of my 2 year all rounder plan and are looking at paying it off early. Can I do this and also what does this involve? I heard you can only pay off your phone but your sim will remain for the rest of the contract duration...
