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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 61146 Views
  • 69 replies
  • 14 Helpful

Resolved! Am I paying too much for my contract?

I got a EE contract oct 2024 samsung galaxy s24 ultra and 3 sims. I dont use all three sims. I have paid £88 every month for 17 months and 2026 April new monthly value is £99. I think it is too much for a phone contract. I didnt know back then it is ...

Ure by • Visitor
  • 130 Views
  • 2 replies
  • 2 Helpful

EE massively overcharging customers once contract ends.

My 24 month contract with EE has just ended today, and in the run up to the end date I have had texts and emails from EE about the contract price once it ends. EE is telling me that unless I take action and choose a new plan they will continue to cha...

HamishS by • Contributor
  • 10003 Views
  • 57 replies
  • 42 Helpful

Resolved! Bill

I need time to pay my bill, it will be paid on 21st April 

Resolved! Bill

Why cant I pay my bill online right now after being moaned at saying its overdue  

Resolved! Monthly payments

When I changed from pay to pay £10 a month by DD ok and for what I get been very pleased until now have just been notified my next mobile bill will be £16 have put up with the increases over the time but this going over the top anyone know how I can ...

Retired70 by • Investigator
  • 103 Views
  • 1 replies
  • 0 Helpful

Resolved! All of my numbers have been cut off without notice

My bill is up to date yet EE decided to cut all of my numbers (that my husband and I and the kids use) without notice. We cannot make calls, send texts, and have no internet connection. I can’t even call 150 or contact chat. I am beyond frustrated. 5...

Gagu by • Visitor
  • 132 Views
  • 2 replies
  • 1 Helpful
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