All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
The other day the app said that December is paid and I’m all good but today my direct debit has gone out. Anyone know why?my account was in credit because we just got a new phone and paid a lot of the upfront cost, the credit amount was about £130 to...
Hiim wanting to upgrade my daughters iPhone for Christmas as a surprise.the only thing is when I go to basket, it’s her mobile number that will receive the messages and updates on delivery.how do I change this?Thanks
Hi! I'm due to upgrade, but I'm wondering what happens re: billing. So, I'm past the end of my contract, still using my Samsung S23 All-Rounder. If I upgrade now to a Pixel 10 on a Full-Works, will there be any extra charges at my billing date (21st)...
Current Plan :SIMO - 10GB + 10 GB (BT DOUBLE DATA) 24 Months expired ( £10/ Month - £1 NHS Discount and £1 BT Broadband ) Plan expired in October. Requested a PAC CODE. Within an house received a call from 07973100610 , offered me:25GB Data £6/Month ...
Why my bill is £86 ?
mobile
I got a Samsung S25 Ultra on contact which was delivered on 28th October. I decided I didn't like it and started a refund, I received the silver bag on 10 November. I was away with work at the time but I understand once you get the silver bag you h...
Hi there,I cancelled my contract with EE yesterday on the 30th. I pay my bill on the 28th of every month, I was just wondering if I will be charged this month as well. My plan was contract free for the sim
I switched my contract to a sim only as it was the end of the contract. However, this is the second month and they’ve been charging me for both phone and sim. Called the first month and they said I should get a refund the next month and the bill shou...
