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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 62320 Views
  • 69 replies
  • 14 Helpful

Resolved! Bill

Hi! My latest bill now excludes the payment i make for my device. Should there be a separate bill for my device, as I can't find it? 

UISJC by • Visitor
  • 70 Views
  • 1 replies
  • 0 Helpful

Resolved! Account diversion

HI guys,I don't know if this will make sense but I'm wondering if there i anyway of splitting people from my account for them to make their own account and still keep their phone numbers?My 2 (now) adult kids are on my account but I'd like them to se...

Text charges

I’ve not been abroad I’ve had charges at home, from messages from companies I’ve been charged for them texted ing me?

Hera66 by • Visitor
  • 68 Views
  • 1 replies
  • 0 Helpful

Resolved! Upgrade

Hi my phone contract end on the 12th of July, however I can upgrade early with no fees. My question is, if I was to wait till the 12th of July,will a new contract be cheaper for the iPhone 17? It’s current says £73 a month 

Emzxo11 by • Visitor
  • 143 Views
  • 2 replies
  • 2 Helpful

Cancelled contract yet still getting billed

I cancelled my plan in March due to going travelling. Spoke with customer services, received wonderful support, plan was cancelled. No further bills to pay, no bills in April. Happy days. Come May, I got billed on the 5th, checked my scheduled paymen...

Re: Payment error

@Peter_W That webpage says "This site is exceeding reCAPTCHA Enterprise free quota."

354- by • Star Contributor
  • 396 Views
  • 13 replies
  • 2 Helpful
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