Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Bill

Got a text saying got to pay so much by the 7th but its not allowing me to use the link although I am the bill payer and had to pay through calling but it mentions the full amount and not the hardship I had to flag so paid what I could is this suitab...

Resolved! New contract

Hi I wanted to see if I can get a phone contract with we

Resolved! NHS perks uograde

Hi, I have recently upgraded one of my plans under my account but the NHS Perks discount hasn't been applied. When will this be done and I imagine it will be backdated to the upgrade date?

Account bill not working

Y[Mod edit: updated title]

Resolved! How can I see 2024 mobile phone bills

Resolved! Re: Scam letter from Moorcroft

Same issue here too, I have zero outstanding debt with EE, this is so shady and makes me not trust EE, an explanation is due to all of us

Resolved! Late payment

I want to know wot can I do because I can't pay full payment this month

Complaint

4 days off a contract end after 9 yrs and been told I will have to pay. Disgusting!! Also send back old equipment 9byears old from BT or I will be charged 150 pounds, what an absolute delight EE took over BT. I want to complain before I go to the omn...

Resolved! Need to cancel one of my lines

Hi I need to cancel one of my lines please [Mod edit: Title edited]

Resolved! SIM card lost

lost my sim card [Mod edit: Edited title]