All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Everytime I enter my card details and try to purchase on the EE website, it comes up saying “something went wrong” I’ve tried this on two phones, anyone have any clue as to how to fix this? Thanks
I want to pay my bill via credit card but can't cancel my direct debit online. If I make a payment via credit card as soon as I receive the bill will my direct debit still be taken approximately a week later? I don't really want to have wait on the p...
My contract with EE has ended because I didn’t pay the bills on time, as I was forced to leave the UK for health reasons. If I pay that amount, will I get back the phone numbers I had, or is there no chance to continue using them
How its possible that even after having so powerfull technological world EE shows me to get itemised call on 150 and so on.May i know how could i get rid of it.
I moved form 02 in June because of the abysmal signal issues . I om on a sim only plan , the signal is excellent by the way and so pleased i changed from 02. Its says i can upgrade to a new phone in December , i have called and apparently i cant ...
As a family, we are currently all in on EE... We have full fibre broadband on the top package, have four phones on my account and have been an EE customer for over 10 years.Three of the four phones are due an upgrade so I thought I would try and proc...
Moved into a new property about a month or so ago now. Was told we couldn’t activate our wifi for 3 weeks until an open reach engineer came out (after we had already been told we could just plug the box in and be good to go). There is bad signal in t...
when will my refund be at my address [Mod edit: move to new thread & update title]
