Contracts & Billing

Resolved! Re: EE ruined my credit score

Subject: Incorrect Default – Request for Removal   Dear EE Credit Referrals Team,   I am writing regarding the default recorded on my credit file for account reference [insert].   The default dated 05/09/2025 appears to be inaccurate. I did not recei...

Resolved! Change payment date

I'm trying to change my direct debit date to the 19th. It let's me select it and confirm but then says its not possible?

Resolved! Bill

Got a text saying got to pay so much by the 7th but its not allowing me to use the link although I am the bill payer and had to pay through calling but it mentions the full amount and not the hardship I had to flag so paid what I could is this suitab...

Resolved! New contract

Hi I wanted to see if I can get a phone contract with we

Resolved! NHS perks uograde

Hi, I have recently upgraded one of my plans under my account but the NHS Perks discount hasn't been applied. When will this be done and I imagine it will be backdated to the upgrade date?

Resolved! How can I see 2024 mobile phone bills

Resolved! Re: Scam letter from Moorcroft

Same issue here too, I have zero outstanding debt with EE, this is so shady and makes me not trust EE, an explanation is due to all of us

Resolved! Late payment

I want to know wot can I do because I can't pay full payment this month