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End Sim Plan

Lightman81
Explorer

‎25-10-2026 03:57 PM

Title: SIM Only Plan ending in 3 days, but no renewal offer or notification from EE

Hi everyone,

My 24-month SIM Only Plan is due to end in just 3 days, but I haven’t received any notification, renewal offer or information from EE.

My Flexi Plan, which is linked to my device, doesn’t end until September 2027, so I’m a bit confused about the situation.

As my SIM Only Plan is a separate 24-month agreement, I would have expected to receive some information from EE before the contract ends, especially regarding renewal options, available offers or what happens next.

However, so far, I’ve heard absolutely nothing from EE.

Has anyone else experienced a similar situation? Did EE contact you before your SIM Only contract ended, or did you have to get in touch with them yourself?

I’d appreciate any information or advice.

Thanks in advance.

Kind regards

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎25-10-2026 04:06 PM

Hi @Lightman81 

Unless you cancel or upgrade your SIM plan continues as normal becase all that has expired is your minimum contract term. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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