All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Why has my bill gone up by nearly £15 from last month? It said it would increase by £1.50 in March
Hi! I have tried countless times to login but due to using a different last name to what was registered with the company it will not allow me to log in unless I call or visit a store (unable to do this due to being in Vietnam). Santander cut off my b...
I will be leaving EE this Autumn because of their high prices. I'd leave now if I wasn't tied into a contract. Been a loyal customer for over 10 years but this means nothing to them. They'd rather get an extra £30 a year from me by putting my SIM onl...
On one of my phone bill I’ve got over £200 of extra charges I have no idea what there are? Haven’t signed up to anything. Would like to know how to remove them to stop them for happening? Or removed
Hi I can’t download my bill
I just got a text to say my £6 a month bill is being increased to £8.50. A 40% increase ! Outrageous ! During a cost of living crisis too. BT / EE should be ashamed.
I've recently been contacted by CRS over the charge for not refunding my EE router. I've called to discuss this problem, despite not having the tracking number I told them the router was sent back. I was explicitly told over the phone that I can igno...
I currently have 125GB data allowance, but never use this, so was advised to lower this to make my bills cheaper. However, I can't see how to do this... help!
I've followed the link to escalate this matter. It's (eventually) pointed me straight back to this page. I need a number to call that bypasses this automated gradgrindery.
Why I have such a small amount to pay
