All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi anyone paying more for an out of contract phone ??? How do I talk to someone on line !!
Am having Same trouble with my trade in to LIKEWIZE ! I traded in my phone on the 25 June 2024 sent by tracked Royal Mail , they received it have proof of delivery so contacted them after 3 days told no update as yet after giving them the IME , cont...
Last Friday I agreed a plan £9 for 30gb a month on the phone with EE. I have a photo of the agreement I signed. £9 was charged to my bank account, as a direct debit. I then got an email saying that the plan was £10 for 5gb. I phoned EE. After this an...
I have a phone contract which ended 30.09, so I’m looking to upgrade. As a household we also have my partners phone and Broadland with EE all paid from 3 different bank accounts. im looking to combine under an EE one customer. The broadband and my pa...
Just a quick check - Im wanting to pay my Phone bill in full after it being in collections, once it's paid in full and im no longer in collections, can i upgrade straight away or claim on my insurance policy to have my phone replaced ? ive got a crac...
i purchased the EE full works plan last months and because of mis-selling product from the store sales, i decided to cancel the contact within 14 days( cooling period), call center customer service confirmed that it is free to cancel the contract. ...
*My* account has three phone's on it - one is the wife's phone.My wife received a message from EE saying that our current contracts (5Gb Essentials monthly) will no longer be available in January. I've received nothing.My wife's message has a link to...
I've been trying to view my bill online for months, running into multiple issues. I want to view my bill online, I am not interested in downloading the app. Is there any way to view the bill online?
Hi where can I view my contract on the EE website
Husband and I are pensioners, in our late 70s. Trying to cancel our basic monthly contracts - calls only, we don't use data we use the router for internet stuff. . I cannot get through to EE on the phone as the waiting time is always around an h...
