All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
I’m very sick in and out hospital since Christmas got adrenal insufficiency on steroids ot behind with bill need help but can’t make out going calls help please
I have been trying to get a quote to upgrade my iphone for a few weeks. I rang 150 to explain that I could not upgrade online and was offered the opportunity to upgrade over the phone and spoke with the sales team. I I would like to look at my upgra...
I've been trying for the last 3 days to add a Samsung watch to my account having just upgraded to a Samsung phone.I don't know if it's me by EE just seem to be getting worse, when I can't do something as basic as buy a watch and plan online.When I tr...
Can anyone tell if the mid term price rises are attached to the complete bill or just the usage ?? I have 3 phones on contract with EE as the costs of the handsets should be fixed at point of sale then surely they can't increase the costs of the han...
Hello.I have a question that I wondered if someone could answer for me please?I'm looking at upgrading my Mother's sim only plan. The one she is interested in is the EE Multi SIM Essential SIM 25GB | Physical SIM 24 months.The price of this plan is £...
I'm in a bit of a unique situation, but I left EE in February. As soon as my number was ported out, I lost the ability to pay my bill in app as well as on the website. My bill wasn't due yet, but my service ended at that point. I left (abroad), and m...
Hi can you tell me if my contract has finished?
Hi . I would like to change payment date on 1st of month please.
I recently upgraded to an iPhone 15 Pro from a iPhone 13 (23rd March). I filled out details to trade in the 13 during the upgrade process. I got the new handset next day, but no communication at all regarding the trade in, not even on my upgrade conf...
Hi,I signed up for the SIM monthly plan last month.This time, I tried to change my wife's mobile line to EE and apply for a family plan, but I couldn't.Does anyone know the cause?
