All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hey! Months ago I got a message saying I'm eligible for an upgrade. Website and app said the same about a month ago. In that time I changed my SIM to eSIM. When I check now - both the website and app say I'm not eligible and that I need to contact th...
My parents have been trying to cancel their data-only SIM for several weeks. First, they visited in-store and were told they could only cancel over the phone. When calling up, the caller was unable to locate their account and hung up on them. After s...
Can anyone explain ee's need to take a £50 deposit on sim only plan?Im currently feeling like im being ripped off. Signed up for a new sim contract on the 4th Feb and supplied them with my PAC code so that rhey could transfer my number over. Had a t...
Hi,I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix. As per the screenshots attached my Netflix account is still active...
If I have three sims on one accountunld primary simsecondary sim with multi discounttertiary sim with student discount (not got this yet) and disconnect the primary sim- what s then becomes the primary number and loses its discount?
Heya! I need a confirmation of when my mobile phone number (REMOVED) was purchased. Could you help me with that?[Mod edit: Number removed. Please don't post personal information on public forum]
I have not received a bill in 20 months since I moved to EE in spite of numerous calls, each time with the same promises that they would sort out the problem. My current contract expires in a few months and I Will not be renewing it. [Mod edit: Titl...
Re ******** Please could you change my bank dd from ************to ********** asap thanks [mod edit: details removed from the community]
Hello EE Community Team,I’m raising a formal complaint regarding an ongoing EE Business and a personal number on personal account access issue that has been unresolved since November 2024.SummarySince joining EE Business in Nov 2024, I have been unab...
