All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello, i am wondering how i can change my plan. I am on an old plan an would like to upgrade to unlimited essential premium. what is the best way to do this??
I bought a bundle from EE including 24 months game pass Ultimate which EE are taking money for and microsoft are still charging. On the details of the bundle it says EE deal with the existing Game pass agreement with microsoft. When I contacted EE a...
hello, why is the price so high for the samsung s25 contract? your currently making people people pay for both for the device and the contract both of which come up to a min of £50 odd a month, other mobile phone contracts offer the contract for them...
Hi,I went into my local EE store today to ask why, despite my 24 month contract ending 4 months ago, I was still being charged the full amount of £65 per month. I was told it was my responsibility to update the contract and I should have had an email...
hi can you please delete this account
I can't pay my bill because you have but my broadband off
Had broadband & mobile phone contracts with BT. Changed broadband to EE without much issue, but changing phone contract has been an absolute shambles - both the process and the customer service. I was told a new SIM would arrive and would be ready to...
Hi everyone, first post herein January I decided to take up the ee offer of broadband and mobile as its much cheaper than virgin broadband. The deal I signed up to was roughly £45 a month. £33.99 for broadband (and landline) + £11 for mobile. Howeve...
Would it be possible to cancel data plans with a contracted phone?
